Fairway Subaru

Purchased our Suburu from Fairway and with one exception have always taken it to Fairway for service. The one time we didn’t was because we were out of town and took it to another dealer for service. This have always taken it to Fairway for service. The one time we didn’t was because we were out of town and took it to another dealer for service. This service department is very efficient, knowledgeable and they communicate very well with customers More

Great service! !!! Super quick job done! Great staff! Love that they had coffee and snack snacks to eat. !!! Super quick job done! Great staff! Love that they had coffee and snack snacks to eat. More

We wouldn’t take our car in any place else. This is a dealer where we purchased a car and where we have it serviced. The staff and the technicians are top-notch. We love the videos that the sur This is a dealer where we purchased a car and where we have it serviced. The staff and the technicians are top-notch. We love the videos that the surface tech does. We will be back next time! More

Excellent Experience with Howie Szczepanski at Fairway Subaru From the first email contact to the sale of our Outback, Howie Szczepanski treated us with respect and patience as we navigated through all Subaru From the first email contact to the sale of our Outback, Howie Szczepanski treated us with respect and patience as we navigated through all the options. I felt like he was honest in our interactions and explained things clearly without us feeling pressured into a sale. Howie took the time to understand what we were looking for and made sure we were comfortable with every decision along the way. His straightforward approach and genuine care for helping us find the right vehicle made what can be a stressful process actually enjoyable. More

No xx from Chad and team. Straight up smooth fair sale. Fairway is fair. Good experience. Thanks Straight up smooth fair sale. Fairway is fair. Good experience. Thanks More

Tried to make an appointment to buy out my lease. I was told financing would take 30-60 minutes. I asked the sales person if we could go run an errand and come back and he said yes. Well as soon as w I was told financing would take 30-60 minutes. I asked the sales person if we could go run an errand and come back and he said yes. Well as soon as we got back our spot in line got booted for someone who came in to buy a car. I understand the circumstance of them needing to keep things moving but I would have preferred the sales guy advise us not to leave because it would bump us down in line. My husband and I took off work, hired a sitter for our child and made an appointment all for us to have to sit here now from 10:30am-1:00pm. Don’t bother with appointments they mean nothing. All they care about is sales not customer service More

No. Service after the sale. I bought a Subaru crosstrack. I was talked into buying an extended warranty on a new car. 6 months later. called to cancel Wa Service after the sale. I bought a Subaru crosstrack. I was talked into buying an extended warranty on a new car. 6 months later. called to cancel Was given the run around? no help from the accounting department. Was transferred from department to department, then back to a computer. and the guy who sold it. Their finance manager. Levi Regions. All you get is a voicemail on his line. Tried many, many times. Of course, he'll call you back if he wants to. I haven't heard from him. That was the second car I bought from them First experience was OK. So I guess I'll have to pay the extra $5000. But boy, have I learned a lesson? I'm not a happy camper. More

The salesman was not clear enough about warranty. It sounded like he said 30 days instead of 3. We did not hear the as is part either. Three days is a rip off and unfair to the customer, especially It sounded like he said 30 days instead of 3. We did not hear the as is part either. Three days is a rip off and unfair to the customer, especially with the price of vehicles. Their website didn't mention as is on this vehicle, if it had we wouldn't have even looked at it. Very disappointed with them. More

Our sales rep Gabe Fernandes was extremely helpful and persistent. We had done our research beforehand on the 2025 Forrester. We were able to get exactly the vehicle we wanted after a bit of research on persistent. We had done our research beforehand on the 2025 Forrester. We were able to get exactly the vehicle we wanted after a bit of research on his part. More

My wife and I have visited a couple of times now with Samantha for test drives of the Crosstrek. Samantha is very responsive to our questions, and comes prepared with the keys and the paperwork. We reall Samantha for test drives of the Crosstrek. Samantha is very responsive to our questions, and comes prepared with the keys and the paperwork. We really appreciate the helpful approach and attitude and overall experience. Samantha has been friendly, not pushy, and really reflects well on this dealership as a whole. We will be back. More