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Fairway Subaru
Greenville, SC
454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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454 Reviews of Fairway Subaru
July 08, 2026
Dealing with Sales and Service departments are great. The Parts department has always been a challenge as they always appear to think you’re an inconvenience The Parts department has always been a challenge as they always appear to think you’re an inconvenience More
by Pat
Employees Worked With
Angela in Service was great
June 23, 2026
Chad Perkins and Frank Carr made my purchase of the 2026 Forester a pleasant experience. I had established contact with Chad a couple weeks earlier by phone to start my search. He provided me with all the Forester a pleasant experience. I had established contact with Chad a couple weeks earlier by phone to start my search. He provided me with all the information that I needed and kept in contact while the vehicle I wanted was in transit to the dealership. After he let me know it had arrived, I drove from Knoxville TN to Greenville to see it and have a chance to drive. There was no pressure from Chad or Frank which I appreciated. I did buy the Forester and the 4 hour drive over to Greenville and then the return trip was worth it. More
by Tonyhart
Employees Worked With
Chad Perkins, Frank Carr
June 11, 2026
Expect to be upsold. And if you disagree expect to be ganged up on. In my case the 3rd saleswoman tried to ridicule me loudly and publicly from opposite side of the servi And if you disagree expect to be ganged up on. In my case the 3rd saleswoman tried to ridicule me loudly and publicly from opposite side of the service bay. More
by Bryanthomasdds
Employees Worked With
Service sales team
June 08, 2026
Easy service scheduling online. Taken in right on time. Clear explanation of needed maintenance with helpful video. Very friendly staff Taken in right on time. Clear explanation of needed maintenance with helpful video. Very friendly staff More
by Susan.valenti
Employees Worked With
Angela
May 25, 2026
Horrible Service department. Brought my relatively new Outback in because every 6 minutes i was getting a message on my display that the Outback was "connecting", and i would los Brought my relatively new Outback in because every 6 minutes i was getting a message on my display that the Outback was "connecting", and i would lose calls when that message came up and audio. I might add, i am 40 minutes from the dealership. Made an appointment for 7:30am and by 10:30 was told that the technician didn't know what the issue was and had to contact Subaru directly. Was told by my service rep, Brian, that i could wait with the car, after being there for 3 hours or i could leave and within 30 minutes he would call me back to possibly bring the car back in, I waited 3 hours with no call and i called the Service department 6 times and not once got a person to speak to. On the 7th try, finally spoke to Brian who said they haven't heard back from Subaru. I told him that if i stayed as he said i could 3 hours earlier i would still be waiting. Had no answers for me except they were still waiting to hear from Subaru. What kind of a dealership doesn't know what's wrong with their cars? I was told maybe a new data module was needed but no one knew and worst of all, no return call, as promised. Horrible service department.......and this is the first time i have bought a Subaru as well. Great impression for sure. More
by markzapolsky
Employees Worked With
brian
April 30, 2026
The service team there is always courteous, helpful and thorough. I did not buy my current Subaru through them, but most likely will buy my next car from them. thorough. I did not buy my current Subaru through them, but most likely will buy my next car from them. More
by sandra.l.sanderson
Employees Worked With
Brad
April 04, 2026
Purchased our Suburu from Fairway and with one exception have always taken it to Fairway for service. The one time we didn’t was because we were out of town and took it to another dealer for service. This have always taken it to Fairway for service. The one time we didn’t was because we were out of town and took it to another dealer for service. This service department is very efficient, knowledgeable and they communicate very well with customers More
by Kittenmom
Employees Worked With
Angela
