Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fairway Subaru
Greenville, SC
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
440 Reviews of Fairway Subaru
October 13, 2020
Brad Mulligan was very patient with me over several visits, answered questions several times All staff wore masks & cdc guidelines were followed. Environment was clean & safe. visits, answered questions several times All staff wore masks & cdc guidelines were followed. Environment was clean & safe. More
by Gina
Employees Worked With
Brad Mulligan
October 03, 2020
I have always had a good experience at Fairway Suburu until today when I had my 2018 Suburu Outback in for a 43K service where they replaced oil and fluids, filter and did a tire rotation. All went until today when I had my 2018 Suburu Outback in for a 43K service where they replaced oil and fluids, filter and did a tire rotation. All went well until I left the dealership and felt like my back passenger tire was hitting something and was wobbly. It was not right and pulled over to see if I could determine what was wrong. Could see anything. Pulled on the tire and it did not move. But knew it was not right so turned around back to the dealership and told the service manager that the wheel seemed to wobble as if the lug nuts were not tightened after the tire rotation. He said a lug nut was broken and that may be the cause - I said it may have broken on the way back to the dealership. (It was not my fault!) In any event they would look at it - replace the broken lug and fix it free. All good other than more time at the dealership. My interest here in leaving one star is because if the car was road tested before giving it back to me they would have found it immediately and I want to alert management to make sure this doesn’t happen to anyone else as I was ready to go on the expressway in a bit and then it could have been a disaster and I want to make sure this doesn’t happen to anyone else. It has shaken my confidence a bit after this experience and hope this review is taken in a positive opportunity for improvements. Thanks!! More
by bg
Employees Worked With
Can’t remember
October 01, 2020
Excellent and courteous service. We are very happy and pleased with our experience. We recommend Fairway to everybody we meet. Wonderful car and service. Thanks a Million. pleased with our experience. We recommend Fairway to everybody we meet. Wonderful car and service. Thanks a Million. More
by Pascal
Employees Worked With
Arnold and Nicholas
September 22, 2020
Nicholas Fuhler is very friendly and knowledgeable. He did everything he promised and kept me informed throughout the process. No pressure to buy. Helped me find a vehicle that met all my requirements. did everything he promised and kept me informed throughout the process. No pressure to buy. Helped me find a vehicle that met all my requirements. Dealership is clean and well organized. I will highly recommend. More
by Patti8649
Employees Worked With
Nicholas Fuhler
September 22, 2020
No pressure sales. 0% interest. Reliable cars. Great deals. Bill Gibson is the guy you want to deal with. Very professional in every way. Great choice of vehicles. deals. Bill Gibson is the guy you want to deal with. Very professional in every way. Great choice of vehicles. More
by jimbright
Employees Worked With
Bill Gibson
September 22, 2020
Awesome service department! A loaner when I hadn't bought my car there was amazing! Great people, great service, punctual, friendly! The staff, starting with my call with Angela, was so professional! my car there was amazing! Great people, great service, punctual, friendly! The staff, starting with my call with Angela, was so professional! More
by Linda P
Employees Worked With
Angela
September 15, 2020
Patrick Chastain has always been very professional, polite, friendly and helpful each time I have my car maintained in the dealership. He is absolutely 5-star in every way. The waiting area is also nic polite, friendly and helpful each time I have my car maintained in the dealership. He is absolutely 5-star in every way. The waiting area is also nice. I wish there's a Subaru service close to my home, like Honda or Toyota. More
by PDUTiger
Employees Worked With
Patrick
September 09, 2020
This was my first visit to the Fairway Subaru service department and I had a very pleasant experience. They were pleasant and prompt in completing the 6,000 mile scheduled maintenance on my 2020 Ascent. department and I had a very pleasant experience. They were pleasant and prompt in completing the 6,000 mile scheduled maintenance on my 2020 Ascent. And I was absolutely delighted that Fairway didn’t attempt to up-sell additional “dealer-recommended” services. This Is something that has frequently happened over the years with other service departments. Lastly, I was having trouble updating the navigation system software. They did this for me at no charge. I highly recommend the service team at Fairway Subaru! More
by bofridh
Employees Worked With
Angela Redd
