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Falcone Volkswagen Subaru & Saab - Service Center

Indianapolis, IN

4.8
208 Reviews

208 Reviews of Falcone Volkswagen Subaru & Saab - Service Center

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February 10, 2016

Friendly, Convenient and Efficient Falcone's Saab service exceeds my expectations by listening to my repair issues and solving them on the first visit. Brady O'Cull is always patient wi More

by stillsaabn
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Falcone Automotive responded

Thank you for such a wonderful review! I am happy to hear that your car was fixed in the same visit which you came to the dealership. We make sure here at Falcone Automotive that our service administrators are knowledgeable on all the services needed for peoples vehicles. They are always going to classes to make sure that they are up with the times! I will make sure I pass the word along to Brady, he will be pleased to hear this great review! Thank you again for taking time out of your day to post on our page!! Much appreciated!

February 05, 2016

Service One of the best service centers I have dealt with. They are wonderful!!! They always take such good care of me and my vehicle. I would recommend them More

by Bimwilson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 09, 2016 -

Falcone Automotive responded

Thank you very much for this review, we really appreciate it!! It is our job to make sure customers leave our dealership happy and satisfied. Thank you again!

February 05, 2016

Oil change, breaks, and car wash I've had a few oil changes and other miscellaneous services done at Falcone. I always work with Brady O'Cull and he is extremely friendly, reliable, More

by Jkirkega
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Falcone Automotive responded

I am pleased to hear that you had a wonderful and comfortable experience here at Falcone Automotive! Thank you for your returning service and being such a loyal customer. We appreciate you posting on our site, it helps our dealership grow in so many ways!

February 05, 2016

Oil change and car wash Brady is super friendly and made my oil change so easy. I would definitely return because he and all the other staff I encountered were so friendly. More

by AbbyGallett
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Falcone Automotive responded

Abby, we are happy to hear that you were pleased with your services with Brady here at Falcone Automotive! I am also glad that you enjoyed the snacks provided to the customers. We do our best to make sure all of our customers are comfortable while waiting for their cars. We appreciate you taking time out of your day and writing us a review on dealer rater!

February 05, 2016

Prestige service center Falcone Service center has the best customer service. They are willing to work around your schedule and assist you in any way they can. They even offe More

by Thunt107
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 05, 2016 -

Falcone Automotive responded

Thank you so much for such an awesome review!!! We like to make sure that our customers’ needs are taken care of when they come visit us here at Falcone. We look forward to servicing your car here in the future and thanks again for such an awesome review!

February 05, 2016

Above and Beyond! I simply cannot stop telling everyone I know to go Falcone and buy a Subaru. It's a great car, but the service at this dealer is THE BEST! I was just More

by Patisrad
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Pacey
Feb 09, 2016 -

Falcone Automotive responded

Thank you so much for taking the time and writing us such a wonderful review. It is reviews like yours that help our dealership grow. We love to make our customers feel like they are a part of the Falcone Automotive family and we do everything we can to make sure our customers are happy! I am pleased to hear that you had an outstanding experience while you were here getting your car serviced! I can't wait to spread the word through the whole dealership! Thank you again!

October 06, 2015

Service Visit The staff at Falcone were professional and friendly. The prices were also reasonable, basically I was not tempted to try and do it myself based off of More

by Experienced Salesman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve
April 27, 2014

Fantastic service My buddy and I went to Falcone to have the wheel bearings replaced on his a4. First off this is a VW dealership that doesn't normally work on audis so More

by Kryan2014
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
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