Speedway Subaru Volkswagen - Service

Betsy was very thorough and patient. I learned lots about the car AND about features on my phone. Thanks Betsy! I learned lots about the car AND about features on my phone. Thanks Betsy! More

Well let me start by saying I didn’t buy a car from them. So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which was fine. Service dept was less than great with the communication and even when I tried to talk to the service manager he never called me back. After them having my car for two weeks it is finally fixed. The work done is good and seems to have fixed the issues I had. But the time it took to get answers and basically made me feel like I was harassing them to get an answer about my car. I don’t think it was Tony’s fault I would more blame the service manager as I didn’t even talk to him and I tried to talk to him at least 3 or 4 times. I will never take my car here again nor would I buy a car from them. In conclusion the service dept can only be as good as the manager running it and I think it falls way short of being more than 2 stars. More

Time very well spent with Betsy. She’s a great source for car tech issues. Appreciate Falcone Automotive providing us with this service. This purchase has been a great experience. She’s a great source for car tech issues. Appreciate Falcone Automotive providing us with this service. This purchase has been a great experience. More

Betsy was very friendly and knowledgeable It was a pleasure to spend time with her. pleasure to spend time with her. More

Betsy showed med some things I didn’t even know the car could do. Saved me from reading through all the manuals! could do. Saved me from reading through all the manuals! More

Falcone employees are always helpful and professional. I would recommend them to anyone looking to purchase a Subaru. I would recommend them to anyone looking to purchase a Subaru. More

This is my second Falcone Subaru. With the technology involved with cars these days, it's nice to have someone like Betsy who can sit down with you and go over the quirks and intrica With the technology involved with cars these days, it's nice to have someone like Betsy who can sit down with you and go over the quirks and intricacies in today's vehicles. More

Tony at Falcone has always been very helpful to my wife and I every time we have had service done at Falcone. He just makes things easier, and we trust him. He's a good man. and I every time we have had service done at Falcone. He just makes things easier, and we trust him. He's a good man. More

Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I neede I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I needed to speak with. Very professional and pleasant team. The company rep that scheduled our meeting, helped adjust the scheduling last minute that morning, and gave me arguably the most detailed walkthrough of the vehicle that I was picking up - including setting my phone up and connecting it the vehicle for me. She made my morning, and that kind of service isn't so common nowadays. Just wanted to say thanks Betsy! More