My buddy and I went to Falcone to have the wheel bearings replaced on his a4. First off this is a VW dealership that doesn't normally work on audis so
My buddy and I went to Falcone to have the wheel bearings replaced on his a4. First off this is a VW dealership that doesn't normally work on audis so I was surprised they agreed to do the work and for the same price as the little mechanic shops around us. When we got there they did up the paperwork then drove the car. They told us that one of the wheel bearings was bad but they weren't sure about the other. They also told us they misquoted the price to us but we're going to honor what they said over the phone. They also told us that they would replace one bearing then drive it again to test and then do the other one if it needed it, so if only one was bad they would save us some money( this also took them twice as long and they didn't make any more money off of it). While we waited a salesperson talked with us, let us test drive some of their new cars, then gave us a loaner car for the day. In the end the work was done correctly and for a good price. Keeping in mind that we are college students and have never bought a car from them, they were exceedingly accommodating and helpful. For a small dealership they blow all the big ones out of the water.