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Falcone Volkswagen Subaru & Saab - Service Center

Indianapolis, IN

4.8
211 Reviews

211 Reviews of Falcone Volkswagen Subaru & Saab - Service Center

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May 28, 2021

I bought my Atlas at Falcone and I only let them service it. The service department is accommodating to my schedule. ! Great friendly, and professional people !! More

by Peggy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

I brought in my '19 Subaru WRX STI to get my routine oil change. It was my first time bringing my vehicle here. They did a great job and even car washed my vehicle. I definitely will be going back for any m More

by Billy O.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Helpful service advisors, pleasant waiting/working area and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experien More

by Tom S.
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

It was a real pleasure spending over an hour today with Betsy learning about all of the electronics built into our new outback. She took the time to be sure we understood how to use all the features we wer More

by bobertr
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Betsy was awesome! Really enjoyed becoming much more familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 More

by lucyleaanne
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Taylor
March 22, 2021

Betsy did a great job going over all the features of our Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experien More

by tfaust9
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

2011 Legacy Engine Light plus 3 others. Shop determined it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worrie More

by mike7757
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Betsy was great went over the car head to toe. This is my first Subaru and she helped my get my Subaru up and working. More

by brian.woods
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go thr More

by clbrooks01
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
December 18, 2020

Nick was amazing. Deal done in less than 3 hours! Service manager was terrible. Got quote for remote start, but he wouldn’t honor it More

by myonlykimmy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Berry