Family Ford of Enfield - Service Center
Enfield, CT
1,386 Reviews of Family Ford of Enfield - Service Center
Scheduled Service Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consis Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consistently go above and beyond to insure all concerns are properly addressed. More
Quick and informative It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. More
Great Service Dept Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your rep Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your repair. More
Great. Everyone was pleasant, polite and helpful. I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I was able to redeem my accumulated points. More
PDM household Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look forward to seeing your new show room. More
Family Ford Service Dept.l The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always ta The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always take our Mustang to Family Ford. More
Great Service Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Grea Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Great dealership. More
Great Service Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Co Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Cost was reasonable More
Oil Change I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! More
Service on 8/19/2019 As usual , excellent service. "25 words Long" Is the stress of the renovations getting to everyone. plus losing your great Service manager. Even wit As usual , excellent service. "25 words Long" Is the stress of the renovations getting to everyone. plus losing your great Service manager. Even with the mess, you still have great service, so hang in there, the new dealership will be fantastic. Ken Brown gets my vote for the new service manager. More