Family Ford of Enfield - Service Center

Been dealing with Family Ford for years, bought 5 cars there Service people are great, courteous, and very helpful as far as what should be done. Very helpful in explaining the Ford credits on my account. Service people are great, courteous, and very helpful as far as what should be done. Very helpful in explaining the Ford credits on my account. More

Very professional staff Excellent service and very professional and courteous people. We brought it in for a noise we keep hearing in the engine but they were unable to dete Excellent service and very professional and courteous people. We brought it in for a noise we keep hearing in the engine but they were unable to detect it while they had it. More

Very satisfied All ways very happy with all the service and experience. People there are very professional but treat you like family. Recommend them to everyone look All ways very happy with all the service and experience. People there are very professional but treat you like family. Recommend them to everyone looking to buy a vehicle. More

Hassle free Excellent service and Agnes even checked my history and found me a refund. Very happy about that. I'd definitely go back. They are always so helpful. Excellent service and Agnes even checked my history and found me a refund. Very happy about that. I'd definitely go back. They are always so helpful. More

Truck service I had issues with fans running at high speed total price for job was more than I expected to pay for truck just over 2 years old 9000 miles out of war I had issues with fans running at high speed total price for job was more than I expected to pay for truck just over 2 years old 9000 miles out of warranty Gary in service department got some parts reduced which I'm grateful for the service was great just not happy with parts replacement on truck over 2 years old I expected better from Ford trucks almost 2000 in repair costs that I had no control over to check for wear and tear I went online to find other issues and why it was so expensive to repair still not happy with repair costs lost a lot of respect for Ford. More

20000 Mile Service The Service Department is great! Nice people, show genuine concern for their customers! All the service representatives are friendly and make e feel c The Service Department is great! Nice people, show genuine concern for their customers! All the service representatives are friendly and make e feel confident and comfortable! More

The works. Ken is the best. Kept me updated on the wife's car. Saw no fingerprints after the job was done. Computer was running a little slow. Good job FAMILY FO Ken is the best. Kept me updated on the wife's car. Saw no fingerprints after the job was done. Computer was running a little slow. Good job FAMILY FORD OF ENFIELD. See ya. More

Reliable Service I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amo I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amount of time. This is important as I usually wait while the vehicle is being serviced. The communication is straight forward - no pressure to have things fixed that aren't broken. More

Excellent Service Excellent service, communicated with me throughout the day and accommodated all of my requests. I have always found that the service department is fr Excellent service, communicated with me throughout the day and accommodated all of my requests. I have always found that the service department is friendly and knowledgable and always communicates with their customers! More

Great customer service all around !!!! I bought my ford 2015 in october 2014 and worked with Alicia Riley the most down to earth and honset person!!! Never once did I feel like I was being I bought my ford 2015 in october 2014 and worked with Alicia Riley the most down to earth and honset person!!! Never once did I feel like I was being pushed inot anything or hounded, she remebers small details from our first converszation like that my fav color was red and found red vehicles for me, the small details are what mean the most I would and have recommended her to many people she is AWESOME !!!!! Thanks again for such a great experiance Christal Bonnafant More