Family Motors Acura

Always great service and they are honest they don't try to upsell you stuff that's not needed. staff is friendly and always helpful. It's good to have a trustwort service and they are honest they don't try to upsell you stuff that's not needed. staff is friendly and always helpful. It's good to have a trustworthy dealer and the service manager is amazing there lucky to have him. I even take my Toyota there for service. More

Good experience So happy and Satisfied with our purchase and the help and support of our salesperson and his manager and financial manager good team. Overall i went b So happy and Satisfied with our purchase and the help and support of our salesperson and his manager and financial manager good team. Overall i went back and purchased another vehicle because of how good the service was! More

It was fast and easy they made it pleasant to be there They were kind Javier I believe was his name helped me very polite and fast at getting me help to get a ride home ans took care of my every need with They were kind Javier I believe was his name helped me very polite and fast at getting me help to get a ride home ans took care of my every need with my car thank u guys More

Terrible After I dropped off my car for service, I have waited almost 2 hours for shuttle service. This is ridiculous ! Eventually, I have called my wife to After I dropped off my car for service, I have waited almost 2 hours for shuttle service. This is ridiculous ! Eventually, I have called my wife to come and pick me up ! More

Glen was awesome! Glen was an amazing salesman, he answered all our questions, was incredibly patient, and helped find us the best deal possible. He went above and beyo Glen was an amazing salesman, he answered all our questions, was incredibly patient, and helped find us the best deal possible. He went above and beyond to get the exact car I wanted and I look forward to doing business with Acura again in the future. More

Great experience I had a great experience buying a car everyone at time can feel dealerships are and can be very annoying with their aggressiveness to make a sell, but I had a great experience buying a car everyone at time can feel dealerships are and can be very annoying with their aggressiveness to make a sell, but nick Baez was great and very professional he made me very comfortable with my purchase and I would buy another car from him in the future More

Great Service Got everything I needed done quickly. The service guy (Javier) was very friendly and knowledgeable. I took my car in for a recall and he explained det Got everything I needed done quickly. The service guy (Javier) was very friendly and knowledgeable. I took my car in for a recall and he explained details about it. More

It was great! It was fast and everyone was very professional. Javier in service helped me when I walked in and gave outstanding customer service. will be back aga It was fast and everyone was very professional. Javier in service helped me when I walked in and gave outstanding customer service. will be back again! More

Above and beyond the call of duty. I’d like to start by saying that I just went in for an oil change. I was just expecting a routine service to be performed. Javier was the one to greet I’d like to start by saying that I just went in for an oil change. I was just expecting a routine service to be performed. Javier was the one to greet me as soon as I put my vehicle into park. The man is always in a great mood and makes me feel welcomed. That’s a quality that you don’t always find nowadays... He told me that my car would be serviced shortly and he then went on to tell me that he would check for vehicle recalls. Turns out that my vehicle had two. To my surprise, the recalls were taken care of on that same day! For that reason, I felt that the Acura team went the extra mile for me. My car is in good hands with Danny. He’s the technician that I trust, so as long as he is there, I feel comfortable having my vehicle worked on. I’ll end with saying that Jessica also makes the experience very pleasing at the end of my time there. She always has good energy and a smile on her face. I leave the dealership feeling good about myself and my vehicle. As long as the service remains the same, I’ll continue being a loyal Acura customer. More

Satisfied The service that was provided, it was excellent customer service and I'd recommend to anyone in need of future vehicle services to get it done at Acur The service that was provided, it was excellent customer service and I'd recommend to anyone in need of future vehicle services to get it done at Acura in Bakersfield, Ca., or at least check it out and inquire about any specific service being requested. More