Family Toyota of Arlington

Richard Bui and Art really helped me breeze through the process of buying a new car. They are really amazing! process of buying a new car. They are really amazing! More

Andrei Mihailescu at Toyota of Arlington was exceptional from the very beginning. He is approachable, attentive, and truly puts his clients’ needs first. He made the entire car-buying process smooth and str from the very beginning. He is approachable, attentive, and truly puts his clients’ needs first. He made the entire car-buying process smooth and stress-free. Thank you, Andrei, for making my purchase experience such a positive one. You were incredibly helpful every step of the way. I highly recommend him. More

I had a great experience at Family Toyota of Arlington. My salesman Richard went well beyond what he needed to meet all my requests. The process was quick and easy and they even offered to deliver my car t My salesman Richard went well beyond what he needed to meet all my requests. The process was quick and easy and they even offered to deliver my car to my house since I have work all week. Great dealership! More

Did not have a good experience. They do not do what they say they will do. They do not do what they say they will do. More

Estamos contentos y agradecidos con la atención que nos brindo yasmen...busco lo que queríamos tuvo la paciencia para darnos la asistencia que necesitaba muy buena vendedora 100% recomendada brindo yasmen...busco lo que queríamos tuvo la paciencia para darnos la asistencia que necesitaba muy buena vendedora 100% recomendada More

I've bought at least 10 new cars over the years and this was probably the best transaction. Friendly, professional interaction with the salesman (Matthew Bartell). Fair, somewhat flexible pricing on the tra was probably the best transaction. Friendly, professional interaction with the salesman (Matthew Bartell). Fair, somewhat flexible pricing on the trade-in and truck pricing. Artan Jabbar was also top notch in financing/extended warranties. Note to manager - if a person buys an extended warrant, there should be a handout listing exactly what they bought. More

Jacobie and Marcel were exceptional . It was my best experience buying a vehicle and I could trust that they were going to find me the best deal that suited me. Loved every moment . It was my best experience buying a vehicle and I could trust that they were going to find me the best deal that suited me. Loved every moment . More

I walked out of 2 other car dealerships after the way they treated me as an older female. The experience was completely different at Family Toyota and I want to thank Patrick for great customer service. they treated me as an older female. The experience was completely different at Family Toyota and I want to thank Patrick for great customer service. More

My husband and I purchased a used Tundra from Family Toyota of Arlington. We had a great experience with Andrei in sales. We are out-of-state buyers and were in constant communication with Andrei to fi Toyota of Arlington. We had a great experience with Andrei in sales. We are out-of-state buyers and were in constant communication with Andrei to finalize the sale. The dealership even helped us contact a transport company to ship the truck from Texas to Florida. We experienced a hiccup after receiving the truck. The check engine light came on and we took it to two local mechanic shops for diagnosis. Both the local shops stated there was a timing issue with the motor. I contacted the Family Toyota of Arlington general manager who put me in touch with TJ in the service department. I explained the issues we had with the truck and provided copies of the repair reports from our local Toyota dealer and the second repair shop. Since the issue was not caught prior to us purchasing the truck from the dealership and was in the 2month, 2K miles warranty period, Family Toyota agreed to transport the truck from FL to TX, replace the timing gears, and transport the truck back to Florida. They covered all the costs for transportation and repair. TJ communicated with me the entire time and they test drove the truck for 3 days to make sure to no other issues appeared. We received the truck back four days and everything is working well. I want to express my gratitude to TJ Hamilton, Matt Luck, and Andrei in sales. All of you went above to beyond to help us resolve the issues we faced with the Tundra, and we truly appreciate your help. Everyone we worked with at Family Toyota showed honesty and integrity. These qualities are hard to find in the car sales world and TJ, Andrei and Matt proved to be stand up guys. More

Thank Dom Nguyen helping us get the perfect Toyota RAV4 and he a nice guy and he a nice guy More