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Family Toyota of Arlington

Arlington, TX

4.7
1,834 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,834 Reviews of Family Toyota of Arlington

May 13, 2023

Romel was excellent to work with, has extra skills in communication with professionalism which is very impressive. Got my very first 4Runner that I dreamed forever. Definitely will be back to him again. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Thank you for sharing your feedback and this 5-star review, Craig! We're delighted to see that the Sales Advisor at Family Toyota of Arlington is excellent to work with. We acknowledge their impressive skills in communication and professionalism, which left a positive impression on you. Congratulations on getting your very first Toyota 4Runner, a dream come true! We appreciate your kind words and look forward to welcoming you back again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

May 13, 2023

Romel was very professional and knowledgeable. Great thing we’ve noticed during the purchase he has different skill to utilize his presentation to explain the features and benefits from A to Z on More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Hello Craig, we are excited to read that our Sales Team was professional and knowledgeable ensuring you had a great experience. Thank you for your excellent review and for trusting us with all of your purchasing needs. We are here if you need any further assistance here at Family Toyota of Arlington.

May 12, 2023

Romel is such a wonderful salesman and is so nice, he has taken really good care of me, I recommend my friends to come and see him. More

by Glenda Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deaven , Jim Palmer, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Thank you for the great rating and review, Glenda. Our Sales Team is happy to see that you had an awesome car-buying experience at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on the new car!

May 10, 2023

I bought my Toyota Sienna 2023 and I would say it was a great experience overall working with Khoa. Since I am in Houston, the whole deal was done over the phone / email. Khoa is very honest and very respo More

by Muhammad Jamil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Thank you, Muhammad, for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was helpful while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed an efficient car-buying experience here at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on your new 2023 Toyota Sienna!

April 23, 2023

I just bought my first Tundra and it was a great experience to work with Khoa… easy, honest and great knowledge about the truck… thanks Khoa!!! More

by Luis Portillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 20, 2023 -

Family Toyota of Arlington responded

Hello Luis! Congratulations on your new Toyota Tundra, and thank you for choosing Family Toyota of Arlington for your vehicle purchase. We are thrilled to hear that our Sales Team provided you with an easy and honest buying experience and had great knowledge about the truck. We appreciate your feedback and hope you enjoy your new Tundra.

April 11, 2023

I recently had the pleasure of working with Khoa at Family Toyota of Arlington, and I have to say that my experience was nothing short of exceptional. From the moment I walked into the dealership, Khoa More

by Nestor Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Nestor, thank you very much for taking the time to leave us this wonderful 5-star review. Congratulations on your new truck! It makes us thrilled to learn that you felt so comfortable upon your arrival here at Family Toyota of Arlington and that our Sales Team made sure to listen to everything you wanted to assist you with getting into the right vehicle. Thank you for also pointing out how they did not pressure you into making this decision. You can always be sure to expect this top-tier customer service from our staff, no matter what your needs are. We appreciate your recommendation and if you need anything else, please feel free to reach out.

March 24, 2023

By far the best experience imaginable at a car dealership. Antonio and Jim were phenominal in making sure we found the perfect car for my wife. More

by Koterasteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Washington, Jim Palmer
Mar 25, 2023 -

Family Toyota of Arlington responded

Hello, we are happy to learn you had the best experience with our Sales Team at Family Toyota of Arlington. We cannot thank you enough for your kind words and congratulate you and your wife on your new vehicle! It would be our pleasure to assist you again in the future, take care.

February 25, 2023

Brought my Camry in for service greeted by Tim Brown Service Advisor took really good care of me, good guy. Thanks Family Toyota More

by tscreativeblessings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 26, 2023 -

Family Toyota of Arlington responded

Thank you for taking the time to leave a positive rating and review for us at Family Toyota of Arlington. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2023

We have just bought our first car in the USA and we are so excited. Thanks a lot to our manager Mr. Andrei Mihailescu and Mr. Ronnie Beck! They were so nice to us, and helped us a lot, and answered to all More

by Elena28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh, Ronnie Beck
Feb 25, 2023 -

Family Toyota of Arlington responded

Elena, we are thrilled to learn you had a great first vehicle-buying experience in the USA at Family Toyota of Arlington. It is wonderful to know our Sales Team was helpful and answered your questions, we are so glad we could help. We welcome you back anytime!

February 16, 2023

The staff very professional and the service was superb with a clean environment totally welcoming. More

by Jackdegords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 17, 2023 -

Family Toyota of Arlington responded

Thank you for the great rating and review, Jackdegords. We are happy to see our Sales Team at Family Toyota of Arlington was very helpful and professional. We thank you for your business.

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