
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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I went to two other Dodge dealership before visiting Farrish, looking for the truck I wanted. I was being really specific. One of the other dealership just did not have the truck, the other was pretty Farrish, looking for the truck I wanted. I was being really specific. One of the other dealership just did not have the truck, the other was pretty rude at times - Saying the truck I wanted (with the requested options) did not exist and was quick to point out "nothing was free" when discussing options I wanted vice what he wanted me to take. Neither was the at Farrish -THE ENTIRE STAFF WAS GREAT! Took longer than I expected to finish up the paperwork, but no fault of the staff's and it was well worth the wait. I really think this dealership sets the standard for all others to follow...Regardless of the manufacturer. NONE BETTER THAN FARRISH AND I COUND NOT BE HAPPIER WITH MY PURCHASE! More
I have given Farrish Jeep and my sales person Simon Chu a 5 in all categories for the following reasons. The customer service was great, Simon was extremley professional, courteous, helpful, and knowledgabl 5 in all categories for the following reasons. The customer service was great, Simon was extremley professional, courteous, helpful, and knowledgable. The quality of work was outstanding and the quality of work of the vehicle itself in fabulous. Everybody at Farrish was very friendly this is my 2nd Jeep from Farrish and the reason why I go back is the customer service. The overall experience was wonderful all parties involved made sure I got the exact vehicle that I wanted and they made sure I was 100% completely satisfied. The price was great, it took some work to get to the price that I wanted, but Simon and Justin Hoffman were willing to work with me to get me to where I wanted to be, so that's all that matters. I would definitley recommend Farrish to my friends and family and I would certainly recommend Simon Chu. More
The salesman, Simon Chu, was very helpful and informative and made the purchase process easy. I appreciated his low key style and he took great care to instruct me on all of the features of my '11 Jeep Gran and made the purchase process easy. I appreciated his low key style and he took great care to instruct me on all of the features of my '11 Jeep Grand Cherokee. The staff at Farrish are also very helpful and this positive buying experience will factor into my future purchase decisions and recommendations of that dealership. More
The people me and my father dealt with were kind, reasonable and gave us everything we asked for and more. They were very well informed, eager to help and gave us a great price on my new Jeep. They reasonable and gave us everything we asked for and more. They were very well informed, eager to help and gave us a great price on my new Jeep. They even took the time to sit with me in my Jeep and go over every feature in the car. More
The staff was kind, attentive and extremely knowlegable. I was skeptical because of the past experiences I had had at other dealers the week before. I felt as if they truly where invested in helping me fi I was skeptical because of the past experiences I had had at other dealers the week before. I felt as if they truly where invested in helping me find the right Jeep at the right price!!! It really was a pleasurable experience!!!! More
My wife and I had our first baby in October and we have been looking for a new family/work car for over 2 months. We were referred to Farrish by a friend/colleague at work and within the first 5 minutes o been looking for a new family/work car for over 2 months. We were referred to Farrish by a friend/colleague at work and within the first 5 minutes of walking in, I new we were at the right place to purchase a new vehicle. Although we waited about 2 hours to finalize the deal, it wasn't like we didn't expect it. We got a beautiful new vehicle within our budget. Most important, their salesmen are very cool guys... no pressure. More
The "Kats" (Kathleen and Catherine) were awesome. I greatly appreciated their help. I just moved into the D.C. area and Catherine gave directions on how to get the Fairfax through the metro. awesome. I greatly appreciated their help. I just moved into the D.C. area and Catherine gave directions on how to get the Fairfax through the metro.. Kathleen was very thorough and was able to answer all of my questions! More
We chose Farrish over the Internet based on ZAG pricing found through AOL Autos. The price was by far the best of all the local dealers we were looking at. Farrish also seemed to have the largest selecti found through AOL Autos. The price was by far the best of all the local dealers we were looking at. Farrish also seemed to have the largest selection of Jeeps in stock on their lot among the local dealers. When we called to set up an appointment to go in, Justin Hoffman and Simon Chu were very accomodating. The price was truly no haggle, and hassle free. In person Simon was especially helpful in having the vehcile we were interested in ready for us to test driveand in showing us the car. We arrived late at night before closing, and when we decided to purchase the vehicle Simon was terrific about playing with our young child while we did the paperwork. Overall, the Farrish team was great, and accomodated our desire to wrap up the paperwork very quickly so we could get our child home to bed. Nor did they try sell us any needless extras, which we much appreciated given our time constraints. We haven't yet had a need to go in for any vehicle service, but the customer service during the sale was as great as the price. More
By far, the best experience I have had in buying a vehicle. Everything was as I hoped it would be. Mr. Chu was the reason for my great experience. I would buy again , certainly with Mr. Chu. A great s vehicle. Everything was as I hoped it would be. Mr. Chu was the reason for my great experience. I would buy again , certainly with Mr. Chu. A great salesman and a great person. An asset to the Farrish team. More
Best new car purchase experience in 35 yrs. Farrish was straight forward and very fair in the car price and trade-in, which enabled the process to go forward smoothly. Simon Chu is an excellent salesman, straight forward and very fair in the car price and trade-in, which enabled the process to go forward smoothly. Simon Chu is an excellent salesman, very professional and respectful of his customer. He was a gentleman through out the process. More