Farrish Chrysler Jeep Dodge Ram

Debbie Hefty is a pro ! My wife and I had a sudden need for a new car. Like most people, I didn't have a lot of time to waste and got connected with Debbie. She was an absolu My wife and I had a sudden need for a new car. Like most people, I didn't have a lot of time to waste and got connected with Debbie. She was an absolute pleasure to deal with and most importantly, I felt like she put my interests ahead of her own, and was a true consultant rather than someone trying to sell me something. If you're looking for a new car, you'll be making a mistake to not sit down and chat with Debbie. More

Great car and favorite color I just bought my second used car at Farrish and am so happy that I have a Grand Jeep Cherokee in my favorite car color. Debbie was so professional an I just bought my second used car at Farrish and am so happy that I have a Grand Jeep Cherokee in my favorite car color. Debbie was so professional and did not pressure me. David is the fastest in the paperwork lane. I love Farrish service and feel lucky to live close by. More

Amazing Customer Support!! I agree with WayneJ. about service consultant - Katrina Schlothauer - !!! Way to go Katrina. Jamie also helped with prompt service and great cus I agree with WayneJ. about service consultant - Katrina Schlothauer - !!! Way to go Katrina. Jamie also helped with prompt service and great customer service as well. We have been using Farrish for 9 years and will continue to do so. More

WOW, Excellent Customer Service Above and Beyond!! I have brought 3 vehicles from Farrish and they are the "Bomb Digity"!!! Every time I bring my car in for service I deal with Katrina Schlothauer! She I have brought 3 vehicles from Farrish and they are the "Bomb Digity"!!! Every time I bring my car in for service I deal with Katrina Schlothauer! She is the #1 'Bomb Digity" at Farrish! I love her! She is so friendly, kind, understanding and will go out of her way to give you the best experience possible. Katrina explains things to you so that you really get it and understand exactly what is going on with your vehicle. I pray that Katrina never leaves Farrish. She is so knowledgeable, caring and always has a great attitude. thank you Katrina for all that you do for my vehicle. You and the entire Farrish team are appreciated by me more than you will ever know! :-) More

Quick and Easy When it comes to buying a car most people fear the used car salesman. I was very impressed and pleased to find Debbie! She didn't play the usual games When it comes to buying a car most people fear the used car salesman. I was very impressed and pleased to find Debbie! She didn't play the usual games and got me on the road quick! If you are looking for a new ride and don't want the hassle of wasting hours or the pressure of being sold something you really don't want then go see Debbie! Tell her Brett sent you. More

Great dealership The dealership was very clean and professional, and sold me a great car. Debbie, specifically, is amazing. I'm so grateful that I got to buy my first The dealership was very clean and professional, and sold me a great car. Debbie, specifically, is amazing. I'm so grateful that I got to buy my first car from her. She's knowledgable, helpful, honest, and so, so kind. I don't think I could have had a better experience with anyone else. More

DO NOT BUY FROM FARRISH the overall experience at Farrish was incredibly disappointing, unprofessional and frankly inexcusable. The fact that another salesman literally came the overall experience at Farrish was incredibly disappointing, unprofessional and frankly inexcusable. The fact that another salesman literally came to the table, WHILE I WAS DISCUSSING BUYING THE JEEP, moved my purse, and took the keys to the jeep I had been discussing purchasing - only to sell to someone else is unbelievableI and inexcusable. I do not blame Tai, the salesman I was working with, but I f the culture at a dealership fosters that type of behavior, that is not a dealership I want to do business with. Despite being a first time car buyer, I GUARANTEE I was a more qualified buyer than the young guy who ended up with the car. The fact that your dealership did not take me seriously as a buyer is because I was a young woman - despite being a successful lawyer for over 6 years at the largest law firm in the world, and owing a home in NW DC - was incredibly offensive and I will let everyone know NOT to buy from Farrish. And by the way, despite being a first time car buyer, my credit is impeccable and I just purchased three-quarter of a million dollar home. Your dealership lost out on my sale this time and any future sales. I should ask mention that after Farrish wasted three hours of my time, I went to Ourisman in Alexandria and purchased a black Jeep Wrangler, Sport S for $35,000. You guys lost a good sale, and any future business I might have sent your way. Ourisman was fantastic. Farrish was disgusting. Tai - While do not blame him, he should have been more transparent, and if I were him, I would be furious that I lost that sale because of your sleezy coworker. You guys just confirmed the stereotype of car salesmen. Your manager also has a lot to learn about management and taking responsibility for inexcusable sales tactics. I also find it comical that I received the below email from Farrish after leaving. HAHA! October 3, 2016 Dear Julie, I enjoyed speaking with you, and hope I was able to answer all your questions effectively. At Farrish CJD, we are committed to exceeding the expectations of our customers, and I will do everything possible to ensure that you are completely satisfied. We know that buying a new vehicle is an important decision, and we are committed to helping you make the right choice. Please do not hesitate to call, or stop by, with any questions you may have concerning the vehicle we discussed. Sincerely, More

No customer service once the deal is done Typical used car dealer. Once they have your money you are on your own. Shame on me for trusting them to deliver a car that would at least pass inspec Typical used car dealer. Once they have your money you are on your own. Shame on me for trusting them to deliver a car that would at least pass inspection. I just got the car back form MD inspection and it failed. Both front brakes need replacing and there is water inside the right front headlight. I just checked and the check has cleared so you got paid. Now I am left holding the bag with the possibility of several hundred dollars to get the car fixed. More

Ford Pickup Service by Debby and Kim was friendly, informative and timely. No hassle once my son and I made our decision to purchase the vehicle of our choice. Service by Debby and Kim was friendly, informative and timely. No hassle once my son and I made our decision to purchase the vehicle of our choice. More

Debbie was amazing! I cannot thank Debbie enough for all of her help! I was feeling very stressed and discouraged after having my car totaled, issue after issue kept popp I cannot thank Debbie enough for all of her help! I was feeling very stressed and discouraged after having my car totaled, issue after issue kept popping up! Debbie not only made sure to help me with finding a car but she also made me feel better about the whole situation. I am beyond happy with my purchase! Thank you again Debbie, you rock! More