
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Alishia Ellison is very friendly and helpful Satisfied with the purchase. Pretty good buying experience. This is my first time buying a new car in US and was pretty stressed in the beginning as I Satisfied with the purchase. Pretty good buying experience. This is my first time buying a new car in US and was pretty stressed in the beginning as I heard a lot dealer=lier stories, but it turned out very smooth and satisfying. It looks Alishia Ellison is new to this work but she helped a lot. More
The best car buying experience I've ever had I had a phenomenal experience with Farrish CJD. Stacie Wakefield and Terry Fant were great to work with and there was never any pressure to buy and th I had a phenomenal experience with Farrish CJD. Stacie Wakefield and Terry Fant were great to work with and there was never any pressure to buy and they answered all of my questions. I had test drove a 2015 Charger SRT 392 in Ivory Tri-coat Pearl on a Monday and planned to return with my wife and kids that Saturday. At this point other dealers would have pushed to sell the car or ask that a deposit (non-refundable) be placed on the car. Not Stacie or Terry. They were very understanding and wanted to ensure the vehicle was right for my family. Unfortunately, the car sold late Friday night but we were able to test drive another 2015 Charger SRT 392 in Redline Tri-coat Pearl on the lot. After the drive Terry did try to locate another Ivory Tri-coat Pearl within a 500 mile radius as we didn't like the Red. They found one but it was not fully loaded as the original SRT I drove. So, they said they could order me one but based on their experience it would take about two months to build plus the plant closes for the Christmas holiday. After discussing it with my wife I ordered a fully loaded 2016 Dodge Charger SRT 392 in Ivory Tri-coat Pearl at the same great price as the 2015 that got away on 12/1 and it arrived at the dealership on 12/29! Unbeknownst to me they had contacted someone at Dodge HQ (?) to see if they could get my build fast tracked as they felt bad that the car I wanted had sold. They couldn't believe their contact was able to get it through so quickly. This shows that they truly care about their customers and our willing to go the extra mile for them. I even had a great experience with the finance person (Nayel Awar) who was able to beat my credit union rate (which I was pre-approved for), explained all the different options they offered, answered all of my questions, and got us through all the paperwork quickly and thoroughly. We were done in less than 20 minutes which is unheard! I'm very happy with my purchase and will buy from Stacie and Terry at Farrish again when I'm in the market for another vehicle. More
Highly Recommend As soon as I walked through the door at Farrish Jeep I was pleasantly approached . I was very apprehensive and nervous about buying or leasing as I ha As soon as I walked through the door at Farrish Jeep I was pleasantly approached . I was very apprehensive and nervous about buying or leasing as I had never done this before. Everyone was very patient and the negotiations went very smoothly. The saleswoman , Stacie was amazing and her knowledge of how each vehicle worked and all the options that was offered was impressive! I will absolutely go back there and buy another vehicle and I will surely be quick to recommend this dealership to everyone I know. More
Three vehicles and counting with Stacie. The first Jeep (a Wrangler) I purchased through Stacie was at another dealership several years ago. I was very impressed with not only how knowledgeab The first Jeep (a Wrangler) I purchased through Stacie was at another dealership several years ago. I was very impressed with not only how knowledgeable she was about her inventory, but also with how friendly and "non-salesman" like she carries herself. There no pressure and an overwhelming sense of trustworthiness. When I sought her out for the next, the dealership wouldn't tell me where she went. Given my first experience, it was worth the effort to find her again. After searching the net, I found her at Farrish and ended up trading the Wrangler for a Grand Cherokee. Another great experience with Stacie complimented with the costumer care of Farrish. When the time came to replace the JGC with another (because it's a phenomenal vehicle) it was a no-brainer to call Stacy again. After another great experience, there's a new JGC in the driveway. You can shop around, but make it easy on yourself and give Stacie a call. I would be remiss if I did not give a shout out to Terry. You're awesome man; the best sales manager I've ever dealt with. I appreciate you avoiding use of the red marker during negotiation. Remember guys, dinner is on me. More
AWESOME Experience!! I was looking to buy my wife a jeep. I visited a couple of other dealerships but when I walked into the Farrish show room I knee I came to the right p I was looking to buy my wife a jeep. I visited a couple of other dealerships but when I walked into the Farrish show room I knee I came to the right place. I was put at ease right from the start. Everyone I met was extremely friendly and my sales team were knowledgeable and non-pressuring during the whole process. I have never enjoyed buying new cars but this experience has changed my opinion on what buying a car can be like. Caring, compassionate and patience describes this dealership. More
Awesome Team! I experienced Stacie work a great deal for my fiance, so of course when it was time for me to get out of my car, which was drowning in negative equity I experienced Stacie work a great deal for my fiance, so of course when it was time for me to get out of my car, which was drowning in negative equity, we went straight back to her. Stacie, her husband and Memee(the finance lady) worked very hard to ensure I walked away with the Jeep that I wanted, with a lower payment, and no longer locked into a vehicle that was not worth it. I am so pleased with my experience at Farrish, and would surely recommend anyone looking to purchase and wanting to work with the best team ever! More
very friends and knowledgable. Excellent customer service! THE MOST enjoyable car buying experience I've had! Hash was extremely friendly and knowledgable. The entire team was very patient and i appreciated THE MOST enjoyable car buying experience I've had! Hash was extremely friendly and knowledgable. The entire team was very patient and i appreciated that I never felt pressured by a "pushy" sales approach. Hash handled the entire sale like a pro! Would highly recommend to friends and family. More
Exceptional From beginning to end the process was painless and very expedient. The website was user friendly to identify what was in stock and to be able to buil From beginning to end the process was painless and very expedient. The website was user friendly to identify what was in stock and to be able to build the vehicle needed. The salesman, Wayne Shaffer, picked up on our needs and in layman terms explained options between purchase, lease, terms and variables of etc... After financials submitted, the team worked within a workable schedule to test drive and streamline the signing procedure. During delivery, all options explained and tested. Vehicle was handed over, clean, detailed,fully fueled - obvious that a proper new-car PPI was done. About an hour after pick-up the salesman called with a follow on if we had any questions regarding the performance and options. Two days later the same phone call. Excellent post sales communication. More
Awesome Customer Service I would really like to thank Debbie and Matt for all their help. They were very friendly and patient throughout the process and made sure I left sati I would really like to thank Debbie and Matt for all their help. They were very friendly and patient throughout the process and made sure I left satisfied with my vehicle and my payment. Thank you guys. More
First-time buying made easy It was the first time that my husband and I bought a car and Debby couldn't have made it any easier. She was incredibly helpful in outlining what to l It was the first time that my husband and I bought a car and Debby couldn't have made it any easier. She was incredibly helpful in outlining what to look for; was approachable in a non-sales manner and made us feel very much at ease. She let us test drive the car and dedicated her time solely to us from start to finish. Mimi from financing was also great to deal with. Very professional yet keeping what can be a daunting process on the funny side! We would definitely come back here again and can highly recommend both ladies! More