
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Most delightful car purchase ever. We can not say enough about what a wonderful experience we had at Farrish dealership. It was great dealing with Stacie because she knows what she is We can not say enough about what a wonderful experience we had at Farrish dealership. It was great dealing with Stacie because she knows what she is talking about and answered any questions without hesitation. She was thorough in explaining to us about the process and the car. I felt like I was in someones home rather than a dealership being offered coffee, soda. Stacie has a great personality and had our interest and concerns above everything. Her knowledge about Dodge brand was amazing. Stacie made this an experience enjoyable to say the least. Dodge sure has a treasure in Stacie. More
Shady/Poor Customer service This place is wonderful before you purchase a vehicle. You get a thousand calls and emails. As soon as you make the purchase their customer service s This place is wonderful before you purchase a vehicle. You get a thousand calls and emails. As soon as you make the purchase their customer service sucks. I sent a warranty cancellation request on 3/17 and was advised it would be processed right away and the check would be received in six weeks. Called warranty company today to check status and the cancellation request was not completed by the dealership... Not surprisingly. More
Great Team at Farrish I had a very pleasant experience with this dealership. My Salesman, Floyd was very knowledgeable about the car and gave me great information. We had a I had a very pleasant experience with this dealership. My Salesman, Floyd was very knowledgeable about the car and gave me great information. We had a little power struggle with the price but overall both parties walked away happy. When it came to financing, I already had a check from my Credit Union...The Finance Manager, Youn was able to beat the rate I had by 1.25% In less than 15 minutes. By the time I was done with Finance my Car was clean and ready to go....the Floyd helped me setup my phone and walk through "my laptop on wheels". Everyone I spoke to even the receptionist was very nice to me and told me how happy they were for me..which made me feel special! If you want to feel special when you buy your car...go to Farrish! More
Outstanding! We just purchased our 2nd Jeep in as many years from Farrish. In both cases I worked directly with Terry Fant, a sales manager, bringing with me our We just purchased our 2nd Jeep in as many years from Farrish. In both cases I worked directly with Terry Fant, a sales manager, bringing with me our Credit Union Car Buying Service price. He not only honored the price but allowed us to factory order our vehicles in the exact configuration we wanted at the Cary Buying Service price. With our second jeep he beat the price by a few hundered dollars. In the end we paid over $2000 under invoice on a factory order! Clearly, Farrish wants to sell cars and would rather sell me a car they don't have on the lot than pressure me into accepting what they do have--very uncommon in new car sales. Further, Farrish kept me well informed of the progress of our orders as they had access to information I did not. The whole experience with both cars was outstanding! We plan to buy our 3rd Jeep from Farrish! More
Best car buying experience anyone could wish for This was the second Jeep we bought in the last 12 months, both from Stacie Wakefield. She didn't become the number one Jeep salesperson in the country This was the second Jeep we bought in the last 12 months, both from Stacie Wakefield. She didn't become the number one Jeep salesperson in the country...twice!! By accident. It was a no nonsense sales experience where we were given fair value for our trade-ins as well as the new Jeeps we bought from Farrish. Stacie is so passionate about Jeeps! It's refreshing to see someon in sales be such an ambassador for the industry. She followed up the days and weeks after our purchases with a personal touch that makes it easy to give her referrals. Jeep and Farish are lucky to have her. Thanks to Terry the Sales Manager as well. Thank you Farrish for two wonderful buying experiences. Sincerely, two happy Wrangler and Grand Cherokee Owners!! More
3rd Great Purchase from Farrish with the Wonderful Stacie This is my third purchase from Farrish, and more specifically my 2nd Jeep purchase. Both times the purchase process was effortless. Stacie and Terry r This is my third purchase from Farrish, and more specifically my 2nd Jeep purchase. Both times the purchase process was effortless. Stacie and Terry respect your time and present a low number without any need to haggle. Farrish also offered a very fair price for my trade. Stacie is very knowledgeable about the Jeep product and takes her time to explain the features and benefits. If you are in the market for a new Jeep, Stacie and Farrish are the way to go! More
Got the car I wanted for the price I wanted Buying a new car is usually an ordeal...however, this was not! After doing extensive research on the model I was interested in, an online search pulle Buying a new car is usually an ordeal...however, this was not! After doing extensive research on the model I was interested in, an online search pulled up exactly what I wanted at the best price. Contacted them via email, went for a test drive, talked price, and sure enough, Farrish stuck to what the online search and their website indicated. No haggling, no BS. I had a negative experience at this dealership over 10 years ago, but after this experience, I will definitely recommend them to others and put them at the top of my list when I am in the market for another new vehicle. More
Stacie Makes Buying a Car Suck Less! While I always hate the process of buying a car, I can honestly say that Stacie removed all the headache and hassle from the traditional process! Whil While I always hate the process of buying a car, I can honestly say that Stacie removed all the headache and hassle from the traditional process! While my timing was uncertain when I would need a vehicle, Stacie helped me identify the model and features that I wanted beforehand. Once it was time to purchase, I shot Stacie an email and told her I was good to go and wanted 1 of 2 colors. She had 1 color in stock with all my features that we previously discussed. Popped in the next morning, car was detailed and ready to go. 45 min later I was out of there in my new ride and am very thankful I did not have the the normal back and forth hassle! More
Repeat Customer I have purchased two Jeeps from Farrish. It's over two hours away from my home but worth the drive. They beat every other Jeep dealer in customer rela I have purchased two Jeeps from Farrish. It's over two hours away from my home but worth the drive. They beat every other Jeep dealer in customer relations, inventory, and price. Save yourself some time and go straight to them when you are ready for a new Jeep. The staff were all great to work with. Stacie is very knowledgeable. They have giant bean bags for your children in the play area too! More
Vrooom John is a fantastic sales associate. He is personable and friendly and made the experience of selecting, ordering, and purchasing my 2015 Dodge Charg John is a fantastic sales associate. He is personable and friendly and made the experience of selecting, ordering, and purchasing my 2015 Dodge Charger SRT 392 easy. I came in intent on buying a Hellcat, but John went over the differences between the vehicles without applying any undue pressure. After selecting the SRT 392, John helped with select the options. It was very busy that day, but he took his time with me and even had me sleep on it. No pressure at all. When I made the final purchase, negotiations were very straightforward. John gave me a great price, there was no need to haggle back and forth. Go to Farrish and ask for John, you won't be disappointed! More