Farrish Chrysler Jeep Dodge Ram

Farrish Fairfax and Stacie Wakefield are AMAZING!!! I was in the market for a new minivan. I had been in constant contact with Stacie and she was truly amazing. She was awesome at identifying my requi I was in the market for a new minivan. I had been in constant contact with Stacie and she was truly amazing. She was awesome at identifying my requirements (I'm picky) and even explaining pricing of other dealerships and how they hide certain factors into their costs to make it appear like it is a much lower cost! All in all, this made me have a very trusting feel towards Stacie and the Farrish Jeep/Chrysler/Dodge family! In addition, my entire family was under the weather. When I told Stacie this, the made sure everything was ready to go so we could get in and out as soon as possible. This was, hands down, the best experience in purchasing a new vehicle! I've always loved cars but hated the purchasing process. Stacie and Farrish Fairfax made this a very friendly and worthwhile experience! You've made a customer for life! Thank you so much!!! More

Stacie is the best!! I had an unusual situation dealing with multiple Dealerships in the local VA/MD area. It went from a simple follow-up call that put me in touch with S I had an unusual situation dealing with multiple Dealerships in the local VA/MD area. It went from a simple follow-up call that put me in touch with Stacie. I explained my current situation to Stacie and she truly went the extra mile to make sure I was taken care of. Long story short... Stacie received no monetary gain from helping me out, but the next time i'm on the market for a car i'm heading to Stacie and will recommend her to anyone shopping for a car simply due to her customer service and follow-up. I thanked her 20x because she really didn't have to help me which showed her true character. If you want grade A customer service head her way... More

Prize of the Dealership! I recently had to replace my Jeep Liberty, that I adored. Initially in searching for the perfect dealership to work with, I was very anxious because a I recently had to replace my Jeep Liberty, that I adored. Initially in searching for the perfect dealership to work with, I was very anxious because a good portion of the dealerships in our area are overly pushy and only after their agenda. I knew exactly the car I wanted and what price point I was comfortable paying, in no way was I looking forward to convincing a salesman of that. I utilized a car buying service to obtain a guaranteed price and was immediately connected to the team at Farrish as well as two other dealers. Immediately I was inundated with emails and calls. Not only did Farrish not cyber stalk me, my first contact with Stacie was beautiful. When I emailed her that I wasn't certain when I could discuss the car I was looking at due to my work schedule she said "Not a problem, I know that we can overwhelm customers with contact. You just let me know when I can help you." I knew this was the person I wanted to deal with. I'd already done the footwork to research cars and she knew that if I was serious about purchasing I'd circle back - - and I did. Stacie was wonderful. She came in on her day off to help me make my purchase so I wouldn't be pushed off on another consultant. Does it make her numbers look good to make the sale? Of course! But it also made me feel very comfortable to speak/work with the same person throughout the entire process. She answered all of my financing and vehicle questions quickly and via email, which was wonderful because doing so allowed me to multi-task my purchase alongside with my regular workflow during office hours. By the time my Fiancee and I came in at 6:30pm on a wet wet wet and rainy Thursday night, she knew every detail about me and what would make me happy with my purchase. She had the team at Farrish move as quickly as possible to get my trade-in evaluated and financing worked through so we didn't have to be there until midnight. While I didn't get MY ideal monthly payment, the end result was just a smidge over what I was aiming for. I left that night factoring that little bit extra as a convenience fee for the excellent service I received. Not only did I get the exact car I wanted, I wasn't pushed into features/options/costs that I was uncomfortable with. I'm already a life-long Jeep owner, but I'm now a loyal Farrish customer. Job well done team!! More

A+ Customer service Maybe I'm just lucky, but my last 2 car purchases went smoother then silk. When I bought my last car, there was no pressure. I told the dealer what I Maybe I'm just lucky, but my last 2 car purchases went smoother then silk. When I bought my last car, there was no pressure. I told the dealer what I wanted and how much i could afford and they worked it out without trying to up sell or otherwise get me to spend more then I wanted. At Farrish, I dealt with Stacie who was honest and straight forward. Basically no bs. Financing went smoothly too with Mimi. They both took their time to explain everything, but did not draw out the buying process. I admit there were busy that day, but still the sale went fairly quickly. I would not hesitate to buy from them again. Great car buying experience! More

My New Rubicon I am a sales leader with a large national company so I am super picky about who I deal with in any sales situation, also I reserch everything about wh I am a sales leader with a large national company so I am super picky about who I deal with in any sales situation, also I reserch everything about what i am buying untill I am an expert at knowing the product. I have been reserching Jeeps since early 2013 and shopping since Febuary 2014. i have been to at least 5 different dealerships and talked to so many people i can't count. Then I happened abon Ferrish in Fairfax and a sales rep Stacie Wakefield. What a breath of fresh air she is. For the first time a sales rep was interested in what i wanted and not what they wanted to push me into. Stacie made me feal like we had known each other all our lives and was going to help me with my needs whatever it took. I also meet the sales manager she worked for and he also made me feel that he was there for me not i am there for him. If you need to buy a new Jeep of any kind I highly suggest you check this company out. Not only did they meet my budget restrictions they were able to meet and exceed my wish list for my new Rubicon. This dealership makes you feel like part of their family and not just a number they need to meet. it does not matter how far you live from Fairfax VA you need to check them out!! More

Best buying experience ever From the moment I walked in there was a no pressure atmosphere as Stacie introduced herself. I was uneasy spending that much money on my first new veh From the moment I walked in there was a no pressure atmosphere as Stacie introduced herself. I was uneasy spending that much money on my first new vehicle in 40 years. I found she was extremely knowledgeable in Jeep Wranglers and not because she just sold them but because she also owned them. I had researched the vehicle for over a month and within the first 10 minutes in speaking with Stacie I learned several new things. At every step she was personable and very friendly. It was buying a vehicle from a old friend rather then a typical sales person. She brought over the sales manager to help with a few questions before I left for the day to think about the decision. Again, no pressure and no follow up phone calls as I requested. It was an easy decision to return the next day and buy my new vehicle from her. I would highly recommend speaking with her if your looking to make the process easy and non stressful. More

Best car buying experience ever!! I have purchased many cars and this was by far the best experience I ever had!! Stacie was honest and efficient and got me out of there with the jeep I have purchased many cars and this was by far the best experience I ever had!! Stacie was honest and efficient and got me out of there with the jeep I wanted at the price I needed! I would recommend Stacie and Farrish to anyone!! Thanks! More

One of my best new car buying experiences John and the Farrish team are transparent, friendly, courteous, competent and deliver what they promise.......... They are family owned and have a ver John and the Farrish team are transparent, friendly, courteous, competent and deliver what they promise.......... They are family owned and have a very stable sales force. We have purchased two Jeep vehicles from Farrish and would go nowhere else. More

Purchase of 2014 Jeep Wrangler Unlimited Sahara I saw the internet price for a 2014 Jeep Wrangler Unlimited Sahara with the options and color I wanted listed on the Farrish Website. The internet pri I saw the internet price for a 2014 Jeep Wrangler Unlimited Sahara with the options and color I wanted listed on the Farrish Website. The internet price was about $5,500 under MSRP sticker price, which was a great sales price. I called Farrish to make sure the vehicle was still available and to make an appointment to test drive it. I was transferred to Sales Associate John Grundy who verified the vehicle was still available and I set an appointment to do the test drive for a few days later. I arrived at Farrish and John had the vehicle already washed, prepped and sitting outfront for me, which was very nice. I did the test drive and loved it so I proceeded to buy the vehicle. I brought a check from my credit union so the buying process was very easy and quick. They did not try to strong-arm me into buying any additional optional add-ons to my purchase price. They showed me what options were available and I declined them. I was in and out of the dealership in about 2 hours which made my buying experience pleasant. In addition, John made sure I knew how to take off the roof sections before I left and he said I could call him anytime if I had any questions about my new vehicle. John was also nice enough to take a picture of me next to my new vehicle on my personal cell phone. Overall, this was the BEST car buying experience I have ever had and I will definately come back to Farrish for my next car purchase as well as recommend them to my friends and relatives. More

Overall great experience Sales and customer service were great! Friendly, knowledgeable and very patient with my stubbornness over pricing!! Also willing to really work with Sales and customer service were great! Friendly, knowledgeable and very patient with my stubbornness over pricing!! Also willing to really work with exactly what I wanted and change out some parts on the jeep I wanted to make it exact to make me happy. More