Farrish Chrysler Jeep Dodge Ram

I visited the dealership today after visiting several other dealerships and not having any success finding the exact match that I wanted. Other dealerships tried to sell me on cars I did not want and I w other dealerships and not having any success finding the exact match that I wanted. Other dealerships tried to sell me on cars I did not want and I was getting pretty frustrated. As soon as we walked in the door Stacie was very helpful in making me comfortable and her and Terry were able to find the exact car I wanted and even upgraded me to a four wheel drive for the same price. They were both very helpful and genuine. I am a saleswoman myself and was very impressed that they did not try to play games with me or force me into something I did not want. Overall, I would recommend Stacie and Terry 100%. More

My first experience buying a new car and I went to Koons.. felt ripped off and completely distrusted sales reps! I decided to contact Farrish through email and got in touch with Stacie who was amazing Koons.. felt ripped off and completely distrusted sales reps! I decided to contact Farrish through email and got in touch with Stacie who was amazing from the get go! Made sure all my needs where met and what I wanted in my Jeep. After a few emails back and forth my wife and I went and met Stacie who was even nicer in person and we built a Jeep and agreed on a reasonable price. Everything was smooth, I felt I could trust them and I felt I wasn't being rush into a purchase. When the new Jeep arrived (longer than expected- Not Farrish or Stacie's fault) Stacie took the time to show us how the options worked and gave us a neat carry bag! If your in the market for a new car I would recommend Farrish Jeep and Stacie! I bought a 2014 Jeep Cherokee and I love it! More

We purchased our van through Farrish and the service was great. John really helped us get the exact vehicle we wanted at a good price. The overall buying experience was very smooth from the test drive thr great. John really helped us get the exact vehicle we wanted at a good price. The overall buying experience was very smooth from the test drive through the paper signing. More

We thought Chris Davis did a good job helping us with the purchasing of the Jeep Cherokee; please pass on our appreciation. We couldn't give high scores for the over all Farrish experience as the Cherokee we purchasing of the Jeep Cherokee; please pass on our appreciation. We couldn't give high scores for the over all Farrish experience as the Cherokee we purchased had damage to the door edge and stains on the passenger seat which were not spotted at time of sale. One reason for this was the dark and rainy conditions present when we were completing the purchase. We had asked to complete the purchasing that day but come back in daylight and better weather to collect the car, but our request was not picked up on. In daylight it would have been easy to spot the existing damage to the vehicle before driving off the lot. We returned the Cherokee the next business day to have the door edge damage fixed and seat stain removed. After a week of the Cherokee being back at Farrish we were shocked to find a really bad repair done on the door edge of our new car (basically just a blob of touch up paint in the wrong color). This poor work would not have been completely acceptable on an old car, let alone a brand new Jeep Cherokee which had never been used. We were initially told that a complete door respray would be the only alternative, which might have implications for the resale value of the car (a vehicle which we had not even used yet). After another week, the paint damage on the door edge was fixed, but only after we had to escalate the issue, and this isn't the new car experience we were hoping for. Farrish employees should be empowered to fix problems without the customer having to be so involved.This is our 3rd Jeep, but the first purchased from Farrish. I hope our experiences are a one-off. Two weeks after our initial purchase we finally have our Jeep Cherokee. We are very pleased with the Cherokee, but the problems we describe could so easily have been avoided. More

I had a great experience with Farrish and with Stacie as my saleswomen. She was knowledgable, cordial and prompt. I was treated as a customer should be and I walked out the door with a price and monthly pay my saleswomen. She was knowledgable, cordial and prompt. I was treated as a customer should be and I walked out the door with a price and monthly payment that was inside my budget. I would definitely recommend Farrish to anyone looking for a new car. More

John Grundy is a very friendly, helpful and down to earth salesman who did not pressure or cajole during the entire process. He was responsive and helpful and worked with me to get the right vehicle for me. salesman who did not pressure or cajole during the entire process. He was responsive and helpful and worked with me to get the right vehicle for me. I would highly recommend him to others! More

I appreciated John's efficiency in researching my preferences and then responding. I welcomed his enthusiasm - delivered without any artificial pressure. I'm pleased with my experience at Farrish. preferences and then responding. I welcomed his enthusiasm - delivered without any artificial pressure. I'm pleased with my experience at Farrish. More

We checked around for months looking for a 2013 Ram 2500 Powerwagon. We contacted many other dealerships, however, no one was as prompt, upfront and accommodating as Stacie Wakefield at Farrish. One deale Powerwagon. We contacted many other dealerships, however, no one was as prompt, upfront and accommodating as Stacie Wakefield at Farrish. One dealership even told us that they wouldn't sell a truck over the phone. We worked with Stacie and Terry and we basically purchased the vehicle over the phone and then drove 6 hours one way to complete the transaction. They were true to their word and gave us a reasonable amount for our trade as well as a great price on our new truck. We would recommend Stacie at Farrish to anyone looking for a great price and an even greater professional and caring salesperson. It's worth the drive. Thanks, Ken & Tawni Sipple More

I had been researching the Jeep Cherokee for a few months. However, I was considering other vehicles and wanted to test drive the Cherokee and another vehicle before I made my decision. My husband and months. However, I was considering other vehicles and wanted to test drive the Cherokee and another vehicle before I made my decision. My husband and I met Frank on Saturday and told him we just wanted a test drive and hadn't made a decision on a new vehicle yet. He wasn't pushy about making a sale that day. He told us to take our time deciding and took us out for a test drive and allowed us to have a nice leisurely drive to get a feel for the SUV. He went out of his way to show us another Cherokee that was still being prepped for the lot and which I had seen online. He spent a lot of time with us and, again, didn't pressure us for a sale that day knowing we were still undecided. We appreciated his friendly, laid-back manner. After test driving another car and doing more research online, we came back on Monday to purchase the Cherokee. Frank wasn't working that day so we were referred to John Grundy who cleaned up the car we were interested in and had it ready for us to check it out. Like Frank, John was friendly, honest, not pushy, and made us feel comfortable with the experience. Based on research and talking to another dealership (which we had preferred not to work with), John worked for us to meet our price and stay within the budget we had planned. After we financed the car and made the down payment with Mike (another nice employee), John took time to educate us on all the features and set up the computer system in the car. This was extremely helpful since we were not used to this type of system. This was the first time I'd left a dealership feeling as if I was treated fairly and without any buyer's remorse. It is an incredible car and a wonderful sales staff. Thank you for making this experience great! More

Frank Russell was patient, pleasant and established great rapport during our test drive. We returned to purchase the vehicle on a day Frank was out so John Grundy was our sales liason. ;) He was friendly, ho rapport during our test drive. We returned to purchase the vehicle on a day Frank was out so John Grundy was our sales liason. ;) He was friendly, honest and quickly delivered when we had a request. The number one reason my wife and I will ALWAYS recommend John, Frank and Farrish is the fact that there were no buyer/seller "games" (no high pressure tactics). We were honest and John was too. THANK YOU, John, Frank and Farrish!!! You have two new champions extolling your virtues. More