Farrish Chrysler Jeep Dodge Ram

This was my first experience purchasing a new vehicle. I visited a number of dealerships in northern Virginia and choose Farrish due to their genuine customer service and solid products. The team at Farrish visited a number of dealerships in northern Virginia and choose Farrish due to their genuine customer service and solid products. The team at Farrish was excellent and not pushy. They made me feel comfortable and were patient in terms of my timetable to buy. I worked with Stacie Wakefield who was welcoming, knowledgeable and very helpful throughout the purchase of my new Jeep. I highly recommend purchasing a Jeep from Farrish and working with Stacie Wakefield. More

The best customer service received in the DMV. We had to come to fairfax VA from Maryland and it was well beyond worth it! Very happy with my purchase and I will definitely recommend the Manager Miguel and come to fairfax VA from Maryland and it was well beyond worth it! Very happy with my purchase and I will definitely recommend the Manager Miguel and Sales consultant John Grundy. More

I had been looking for a 2013 Chrysler Town and Country for my family and had a 2009 Chrysler T & C to trade in. After long hours searching and even going through the games at other dealerships, I emailed for my family and had a 2009 Chrysler T & C to trade in. After long hours searching and even going through the games at other dealerships, I emailed Mark about the vehicle I was interested in. We discussed prices and trade-in values. I was comfortable with where we were at, even though the value of my vehicle might change once evaluated. By the end of it all I was pleased with the deal we made. My kids are in a safer, newer vehicle and she runs great. I would have no reservations purchasing a vehicle from the Farrish Dealership and highly recommend working with Mark Jones. He has been doing sales for almost 20 years and is an honest salesman; with a great approach for how to make sure you receive the vehicle and deal you want and deserve. Thanks Mark. More

I visited the dealership today after visiting several other dealerships and not having any success finding the exact match that I wanted. Other dealerships tried to sell me on cars I did not want and I w other dealerships and not having any success finding the exact match that I wanted. Other dealerships tried to sell me on cars I did not want and I was getting pretty frustrated. As soon as we walked in the door Stacie was very helpful in making me comfortable and her and Terry were able to find the exact car I wanted and even upgraded me to a four wheel drive for the same price. They were both very helpful and genuine. I am a saleswoman myself and was very impressed that they did not try to play games with me or force me into something I did not want. Overall, I would recommend Stacie and Terry 100%. More

My first experience buying a new car and I went to Koons.. felt ripped off and completely distrusted sales reps! I decided to contact Farrish through email and got in touch with Stacie who was amazing Koons.. felt ripped off and completely distrusted sales reps! I decided to contact Farrish through email and got in touch with Stacie who was amazing from the get go! Made sure all my needs where met and what I wanted in my Jeep. After a few emails back and forth my wife and I went and met Stacie who was even nicer in person and we built a Jeep and agreed on a reasonable price. Everything was smooth, I felt I could trust them and I felt I wasn't being rush into a purchase. When the new Jeep arrived (longer than expected- Not Farrish or Stacie's fault) Stacie took the time to show us how the options worked and gave us a neat carry bag! If your in the market for a new car I would recommend Farrish Jeep and Stacie! I bought a 2014 Jeep Cherokee and I love it! More

We purchased our van through Farrish and the service was great. John really helped us get the exact vehicle we wanted at a good price. The overall buying experience was very smooth from the test drive thr great. John really helped us get the exact vehicle we wanted at a good price. The overall buying experience was very smooth from the test drive through the paper signing. More

We thought Chris Davis did a good job helping us with the purchasing of the Jeep Cherokee; please pass on our appreciation. We couldn't give high scores for the over all Farrish experience as the Cherokee we purchasing of the Jeep Cherokee; please pass on our appreciation. We couldn't give high scores for the over all Farrish experience as the Cherokee we purchased had damage to the door edge and stains on the passenger seat which were not spotted at time of sale. One reason for this was the dark and rainy conditions present when we were completing the purchase. We had asked to complete the purchasing that day but come back in daylight and better weather to collect the car, but our request was not picked up on. In daylight it would have been easy to spot the existing damage to the vehicle before driving off the lot. We returned the Cherokee the next business day to have the door edge damage fixed and seat stain removed. After a week of the Cherokee being back at Farrish we were shocked to find a really bad repair done on the door edge of our new car (basically just a blob of touch up paint in the wrong color). This poor work would not have been completely acceptable on an old car, let alone a brand new Jeep Cherokee which had never been used. We were initially told that a complete door respray would be the only alternative, which might have implications for the resale value of the car (a vehicle which we had not even used yet). After another week, the paint damage on the door edge was fixed, but only after we had to escalate the issue, and this isn't the new car experience we were hoping for. Farrish employees should be empowered to fix problems without the customer having to be so involved.This is our 3rd Jeep, but the first purchased from Farrish. I hope our experiences are a one-off. Two weeks after our initial purchase we finally have our Jeep Cherokee. We are very pleased with the Cherokee, but the problems we describe could so easily have been avoided. More

I had a great experience with Farrish and with Stacie as my saleswomen. She was knowledgable, cordial and prompt. I was treated as a customer should be and I walked out the door with a price and monthly pay my saleswomen. She was knowledgable, cordial and prompt. I was treated as a customer should be and I walked out the door with a price and monthly payment that was inside my budget. I would definitely recommend Farrish to anyone looking for a new car. More

I appreciated John's efficiency in researching my preferences and then responding. I welcomed his enthusiasm - delivered without any artificial pressure. I'm pleased with my experience at Farrish. preferences and then responding. I welcomed his enthusiasm - delivered without any artificial pressure. I'm pleased with my experience at Farrish. More

John Grundy is a very friendly, helpful and down to earth salesman who did not pressure or cajole during the entire process. He was responsive and helpful and worked with me to get the right vehicle for me. salesman who did not pressure or cajole during the entire process. He was responsive and helpful and worked with me to get the right vehicle for me. I would highly recommend him to others! More