
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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We had a good experience working with Stacie and the sales team at Farrish. We had begun our communication with Stacie via phone and email prior to coming into the dealership, about 3 weeks. We apprecia sales team at Farrish. We had begun our communication with Stacie via phone and email prior to coming into the dealership, about 3 weeks. We appreciated her prompt responses and understanding of where we were in the buying process. Stacie worked with us on and shared her knowledge during the buying process. The only issue came down to trade-in and I know that wasn't anything she could assist with. I feel our trade-in should have garnered more, but since i was involved in an accident (Not my fault) and the way the accident was written/claimed; I am the one who ultimately "paid for it" by not getting more for the trade. Follow-up with Stacie has also been good, we took our Jeep back to have the front seat looked at and she took it right back to service for us. I would recommend this dealership to family and friends. More
Very good experience purchasing my new 2014 Charger. Used the Costco membership route and it was very easy to work with this dealership on getting a reasonable price with little hassle involved. Used the Costco membership route and it was very easy to work with this dealership on getting a reasonable price with little hassle involved. More
From the salesman to the finance department the team was professional, honest and delivered on all levels. I appreciated all aspects of this buying experience (I have never said that before with regards to professional, honest and delivered on all levels. I appreciated all aspects of this buying experience (I have never said that before with regards to a dealership). I would highly recommend using this dealer if looking at Jeep/Chrysler vehicles. More
I was price shopping for my custom Rubicon, and was forutnate to get connected with Gerry Hebron at Farrish Jeep. Having dealt with several other salesmen at other dealerships in the NOVA area in the p forutnate to get connected with Gerry Hebron at Farrish Jeep. Having dealt with several other salesmen at other dealerships in the NOVA area in the past weeks, it was clear to me from the start how easy going and straightforward Gerry was. There are things I can say in my review, but nothing would describe in words how happy I felt walking out of Farrish after placing my order. I felt content with the price I was quoted, I felt satisfied with my whole experience. Even as the deal was fixed and the deposit was made, Gerry continued to stay quick and personalized for his responses to me. Anyone who has tried to order a Jeep would know it takes 6-8 weeks for the delivery, and as I'm going through this journey currently, Gerry has been prompt as every for any questions I ask, no matter how silly it is. I never once felt like I was another number for him, but rather I always felt I got personalized attention from him. I would recommend Farrish and Gerry to anyone who wants to experience "great price, haggle free, and honest dealings" all at the same time. More
Working with John was a pleasure. I could not have had a better expirience when purchasing a car. I looked into other options and their price was the lowest from the start. better expirience when purchasing a car. I looked into other options and their price was the lowest from the start. More
Great customer service and professionalism! I was able to get a reasonable offer over the phone which entised me to visit the dealership where the final deal was closed within minimum time. Thank you for to get a reasonable offer over the phone which entised me to visit the dealership where the final deal was closed within minimum time. Thank you for offering and honoring Military incentives in addtion to the dealer's reasonable vehicle prices. In addition, the finance representative was very pleasant and understanding of my desire for opting to use the financing services of my Credit Union as the lienholder. Both Stacie Wakefield and Mr. Cubbage are well-diserving of an "ATTABOY" for their commitment to excellence and customer service skills! But best of all was the drive-by conversation with Mr. Farrish when I returned to pick-up the vehicle from the store parking lot. Very interested in knowing how well I was treated by the Sales Staff and if I was satisfied with the vehicle selection, the deal and the overall process at the dealership. Superb new vehicle purchasing experience! Thank you! More
We went into Farrish Dodge with quite a challenge. We had recently purchased (only 18 months earlier) a brand new Ford Explorer XLT. Unfortunately, when we did so, we didn't really think to the future and we recently purchased (only 18 months earlier) a brand new Ford Explorer XLT. Unfortunately, when we did so, we didn't really think to the future and we did not get the tow package. So after attempting to have the tow package added on after market, we decided our only option if we planned to tow a travel trailer was to say goodbye to our Explorer and get a new tow vehicle. Wanting to keep the fuel economy of a V6, the Durango was an obvious choice. When we went into Farrish, we told John that we wanted to minimize the impact of trading in a brand new car and get the new Durango price as close to the trade in value of our Explorer. Of course it was an impossible feat, especially since we were unwilling to give up the leather interior. But John did everything he could to find us discounts and he got closer to that number with a brand new Durango Crew than another dealer got with a used Durango! The entire experience was really great and we left knowing that we got an awesome deal on the Durango. We love our new truck and we are excited to purchase our travel trailer in the spring! More
Terry did a phenomenal job he made feel comfortable he was great and found the exact car I wanted he is beyond superb thank you terry for providing excellent guest service and I look forward to doing much was great and found the exact car I wanted he is beyond superb thank you terry for providing excellent guest service and I look forward to doing much more business with you. More
John Grundy was my sales representative on my purchase of my new 2014 Jeep Grand Cherokee. This was my first time car buying experience and it is an experience I will fondly remember. From the initial gree my new 2014 Jeep Grand Cherokee. This was my first time car buying experience and it is an experience I will fondly remember. From the initial greeting to me driving off the lot with my new car John was professional, trustworthy, and overall very personable. John was able to be equally as patient as I already was in deciding to purchase a car. His knowledge of the car was exceptional. Showcase of the car and it's details were superb. In this experience it was as though I was talking with a friend when discussing the car. John was amazing and my family and I want to thank him very much for making this choice very easy for myself. Sincerely, Julian Bonitto More
Farrish wasn't the first dealer I visited but it should have been Stacie made every step of our purchase painless. We were able to quickly and easily negotiate a great price with so little fuss I should have been Stacie made every step of our purchase painless. We were able to quickly and easily negotiate a great price with so little fuss I could hardly believe it. Car shopping can often involve adversarial negotiations or no haggle everyone get's suckered one price dealing but Stacie showed me that it doesn't have to be that way. She really worked with me to help me get the Vehicle my family needed at the price we could afford. I would recommend her and Farrish without hesitation to anyone looking for a new Chrysler, Dodge, Jeep, or Ram. My wife, son, and I were treated "like family" by Stacie in a way that I've never experienced in any business setting let alone another car dealership. More