
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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This is the second jeep I have purchased in the last year. John was my sales person both times. I enjoy dealing with John and Farrish jeep. I come in knowing what I want and thats what I walk out the d year. John was my sales person both times. I enjoy dealing with John and Farrish jeep. I come in knowing what I want and thats what I walk out the door with. I would recomend John/farrish jeep to my family and friends. More
I was very pleased to work with Stacie at Farrish. She wasn't pushy...was knowledgable and extremely helpful in my demands. I do wish I got a better price for my trade in...and I was upset to learn my Je wasn't pushy...was knowledgable and extremely helpful in my demands. I do wish I got a better price for my trade in...and I was upset to learn my Jeep didn't come with a soft top when I thought all along it had. That's my fault...I should have look at the bottom line and not just assumed. She is however working on getting me one and I'm still awaiting her call. Overall, I was very please and am absolutely in love with my new Jeep. I paid a fair price and got an excellent vehicle. More
Stacie went above and beyond to earn our business and provided an exceptional level of customer service. Her willingness to have cars shipped in, complete research on our behalf, and make sure we had the provided an exceptional level of customer service. Her willingness to have cars shipped in, complete research on our behalf, and make sure we had the perfect car (Jeep Moab), made our car buying process easy and fun! Stacie was honest about pricing and worked to get us the best price possible. In addition, she kept in contact after the purchase to make sure we were happy and answer any questions we still had about the car. Stacie and her team are many steps ahead of other dealers in the area. If I was in the market for another Jeep, the only person I would go to would be Stacie at Farrish of Fairfax! More
Terry made what's usually an unpleasant expirience a lot of fun. He was very knowledgable being a jeep owner himself and hilarious to boot. I will absolutely be recommending him to my friends. lot of fun. He was very knowledgable being a jeep owner himself and hilarious to boot. I will absolutely be recommending him to my friends. More
Herb made every effort to ensure that we were satisified - he made that clear that was his main goal. We was very friendly and easy to work with. Michelle in the financing department was also a pleasure to - he made that clear that was his main goal. We was very friendly and easy to work with. Michelle in the financing department was also a pleasure to work with - very efficient and knowledgeable and she definitely sped the process along! More
My wife and I spent a lot of time determining what our next vehicle would be. Once we selected the Dodge Durango, we visited Farrish because it was the closest to our house. We had a great experience wi next vehicle would be. Once we selected the Dodge Durango, we visited Farrish because it was the closest to our house. We had a great experience with John Grundy, who showed us the Durango's on the lot and described the different trim levels and options. He also listened to what we told him we needed. They did not have the right car for us on the lot. We tried another dealership in the area, but we not impressed. They had a good Durango, but we could not agree on a price. Also, we definitely felt like they were putting us through the typical car dealer paces (i.e. passed on to multiple "managers" who have to talk to us about price, pressure to make a decision, etc.) I am happy we walked away from that situation. When we contacted John, he listened to us and eventually offered to order a Durango that met our needs and budget. The ordering process was painless and the car showed up earlier than promised. Unfortunately we were out of town at the time. John kept the keys and paperwork so no one else could sell or test drive it. We are very happy with our vehicle and with the service we received from John and the rest of the team at Farrish. They listened, didn't pressure us an now we have a new SUV that we love. More
The only reason I chose this dealer for my new Jeep was because of Stacie. I have purchased many vehicles from her in the past from another dealer. I must say after experiencing everything from the appea because of Stacie. I have purchased many vehicles from her in the past from another dealer. I must say after experiencing everything from the appeal of the showroom to the the gentleman who completed our paperwork (John), this is the best overall experience I have had. John's interaction with my 5 year old daughter was exceptional, he definitely made an impression on her. I highly recommend Stacie and Farrish as their customer service compliment each other perfectly. Thanks again guys! More
I had the most pleasant experience you can imagine at Farrish. My salesman, John Grundy was knowlgeable, attentive, personable and NOT pushy. I gave him a general idea of what I wanted and with only a fe Farrish. My salesman, John Grundy was knowlgeable, attentive, personable and NOT pushy. I gave him a general idea of what I wanted and with only a few choice questions from him he was able to present me with a selection of exactly what I was looking for. Everyone in the building made me feel welcome and comfortable and shared the excitement with me about my new purchase. They were discreet and private with my personal and financial information, unlike the dealership I had been to earlier that day. I am so happy that I left that first dealership in Fredericksburg and made the trip to Fairfax. I absolutely could not be happier about my new Jeep. Thank you,to everyone at Farrish. More
When it was time to get a new jeep we went to Farrish Jeep where Chris Davis walked us through all of our options. He was very knowledgeable regarding the jeeps and was instrumental in helping us throu Jeep where Chris Davis walked us through all of our options. He was very knowledgeable regarding the jeeps and was instrumental in helping us through the car buying experience. Chris stayed well past closing and even met us several miles from the store when we realized that we had forgotten one of our keys. We love our new Jeep Rubicon! Thanks Chris! More
It was the best car buying experience I've had , very knowledgable staff answered every question I had . Great customer service . Would buy from again !! knowledgable staff answered every question I had . Great customer service . Would buy from again !! More