
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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I purchased the 2013 Grand Cherokee Limited. I had compared cars at the Auto show and knew exactly which car I wanted. If you have not seen the redesigned Cherokee, it blows away the competition. It w compared cars at the Auto show and knew exactly which car I wanted. If you have not seen the redesigned Cherokee, it blows away the competition. It was just a matter of getting the best price from a Local and Reputable Dealer. I contacted 5 Jeep Dealers and Farrish Came out on Top. They had the car I wanted in stock and gave me the best price. The Salesman, Chris, was very helpful and had the car ready for me when I showed up at the Dealership. He took me through the car, and even synced my phone to the car's hands free system. The only negative of the whole experience, was waiting for the business manager to do the paperwork. There was another customer in front of me and it took forever for them to finish. When the sales manager saw that my wife was anxious to leave, he got involved and got us finished and out of there. I give Farrish an A+++++. More
Dealership is as friendly as any car dealership can be. They get to their bottom line quickly but refuse to move much below it. Overall a good dealership without any of the pressure of other dealerships. They get to their bottom line quickly but refuse to move much below it. Overall a good dealership without any of the pressure of other dealerships. More
Like most people, I was apprehensive about walking into a car dealership with the intent of purchasing a vehicle. And to be quite honest, I thought the likelihood of walking out satisfied, happy, and without car dealership with the intent of purchasing a vehicle. And to be quite honest, I thought the likelihood of walking out satisfied, happy, and without feeling cheated was unrealistic. After visiting several dealerships, including CarMax, I started shopping online. I visited Farrish Jeep’s website and reviewed their inventory. I found a Jeep that I was interested in, and decided to make an inquiry. Immediately after I inquired about the truck, online, I received a call from a manager. He was very interested in what I was looking for and offered a few suggestions. At the end of our conversation, he provided me the name and contact information of the salesperson I could contact with any questions. Moments later, I received a call from Chris Davis. I decided to visit the store and I have to say that I was very impressed with their customer service. As a potential customer, I want my business to be appreciated and my time valued. It definitely was at Farrish Jeep. Arriving at the dealership, I was greeted at the door by Chris and he remained attentive to me the entire time. What I enjoyed most about this experience was the fact that Mr. Davis was not pushy and was very professional. He was very knowledgeable about not only Jeep products, but the competition and the like. He addressed my concerns and helped me secure the vehicle I wanted, while also remaining in my budget. Chris took the time to explain the endless features and answer all of my questions. Less than 48 hours after purchasing my 2012 Jeep, I received an email and phone call from Mr. Davis. He expressed concern about any questions I may have had since leaving the dealership, regarding my new Jeep. I anticipated a difficult process, as I was also trading in a vehicle, but the entire process could not have been more enjoyable. Purchasing a vehicle can be a challenging and tedious task, but Chris and Farrish Jeep made the process smooth and worry-free. I will definitely recommend Chris Davis and Farrish Jeep to my friends and anyone else I know in the market for a vehicle. From the point of my initial inquiry to when I drove off the lot, they worked hard to earn my business and ensure that I was happy, comfortable, and confident about my purchase. This was a truly unique car buying experience. They not only exceeded any positive expectation I could have, but they have also set a new standard for what the car buying process should be. More
We bought a 2013 Jeep Grand Cherokee on New Years Day. Chris was very helpful and patient with us while looking for the right car. We got a great price and I love my new Jeep. I would definitely recommend Chris was very helpful and patient with us while looking for the right car. We got a great price and I love my new Jeep. I would definitely recommend Farrish. More
We found this dealership merely by an internet search, we didn't have any prior dealings or recommendation. So glad we found the dealership. Our salesman, Terry Fant, was upfront and honest. He followed th didn't have any prior dealings or recommendation. So glad we found the dealership. Our salesman, Terry Fant, was upfront and honest. He followed through with the negotiated deal. Once at the dealership Terry was more than friendly and very knowledgable about the vehicle. He gave a thorough demonstration of the vehicle and what it was equipped with. The price was less than comparable vehicles at any other dealer. We are thoroughly happy with our experience with Farrish and will refer family and friends looking to purchase a vehicle there and return when we are looking to purchase in the future. Terry is by far the best car salesman we have dealt with. More
Chris was very helpful and knowledgable. He was quick to resolve the issues that came up during the negotiation process and was very thorough when introducing me to the new vehicle. He even followed up and resolve the issues that came up during the negotiation process and was very thorough when introducing me to the new vehicle. He even followed up and called my cell phone when I mistakenly drove off the lot with my headlights turned off! More
We bought a 2013 Jeep Wrangler Unlimited at the end of December. Chris helped us greatly get the right model. Farrish made a great deal and even beat my financing from USAA. Would definitely buy here agai December. Chris helped us greatly get the right model. Farrish made a great deal and even beat my financing from USAA. Would definitely buy here again. We shopped at 4 other Jeep dealers in the area and Farrish had the best deal. More
This was, so far, the quickest car purchase that we have made. We told Terry exactly what we wanted, and he was able to narrow our possible choices to two vehicles. It took us about 1.25 hours from the time made. We told Terry exactly what we wanted, and he was able to narrow our possible choices to two vehicles. It took us about 1.25 hours from the time we sat down with Terry to the time that we agreed on the price of the car and the terms of the lease. The wait for us to be called by the Finance office was much longer, though. Compared to the other Jeep dealership that we visited before Farrish, Terry was way more knowledgeable, professional, and friendly. More
I purchased my Jeep through the USAA program. I went to 2 other dealers that were recommended to me by USAA. Farrish was the only dealer to truly honor (and respect I might add) the USAA price as well as the other dealers that were recommended to me by USAA. Farrish was the only dealer to truly honor (and respect I might add) the USAA price as well as the USAA process. I'll be sure to let them know. While we all enjoy looking at new cars, we dread/hate the whole deal process, yet my experience at Farrish was pleasant, no stress. I only wish I had gotten more for my trade in, but, it really is rule no. 1, don't trade in. I guess I just take it personally though because I took very good care of my car over the years, and the price was an insult to me. But the deal itself, was excellent, so I really have no complaints. I was impressed with the showroom, the overall appearance of the dealership, and the professionalism of all the folks who work at Farrish. At other dealerships, particularly on a slow day, the sales folks tend to loiter around, looking out the window, basically, looking bored. At Farrish, it's like an office, very quiet, everyone looks like they are working, even if they aren't. I would recommend Farrish to potential car buyers. You made a process that I equate to worse than a root canal a pleasant experience. More
Farrish Jeep is a fantastic dealership! Our sales consultant, John Grundy, was so great to work with- he made the entire car buying process a breeze. I'll definitely be back when it's time for anothe consultant, John Grundy, was so great to work with- he made the entire car buying process a breeze. I'll definitely be back when it's time for another new car- highly recommend this dealership and John!! More