
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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We are very pleased with the service we received at Farrish. Our salesman was Terry Fant. He was very courteous, honest and friendly. Unlike the previous dealership, our price did not change once we Farrish. Our salesman was Terry Fant. He was very courteous, honest and friendly. Unlike the previous dealership, our price did not change once we drove to the dealership. I recommend contacting Terry to purchase your next new vehicle. If you want to cut out the hassle of the sale, go see Terry. More
We were very pleased with Terry Fant and our experience with Farrish. Terry answered all of our questions promptly and was very nice. We felt Terry was honest with us which made us feel more comfortable with Farrish. Terry answered all of our questions promptly and was very nice. We felt Terry was honest with us which made us feel more comfortable with our purchase. He responded quickly to our e-mails whether they were questions or concerns. We would definitely recommend Terry to anyone looking to purchase a vehicle. We went through USAA's purchasing program which adds to our overall satisfaction with price. More
Richard May was a Top Notch Sales rep and more importantly a Good Person. I told him what type of Grand Cherokee I wanted and he made it happen with out any of those games other dealerships play. importantly a Good Person. I told him what type of Grand Cherokee I wanted and he made it happen with out any of those games other dealerships play. The sale manager Miguel Zayas was also great to works with! I would recommend this dealership if you want great service at a fair price and no Games. More
To negotiate the price of a car for purchase is a very delicate and sometimes difficult matter. Here you have to some how keep your job by providing a quality product at a reasonable price and deliver som delicate and sometimes difficult matter. Here you have to some how keep your job by providing a quality product at a reasonable price and deliver sometimes unfavorable numbers in a caring and friendly manner. Terry and the Sales and Management team of Justin, Simon and Miguel were able to accomplish this to a very high professional and caring level. Some dealerships labor at this feat, at Farrish it was apparent that Customer Service was not just some words on a poster, but a genuine requirement of how they carryout their job in the business of selling cars In closing I can only say that this has been truly the most positive car purchase that I have transacted and would encourage anyone who is in the market for a new Dodge, Chrysler, or Jeep to at least come to Farrish at the circle in Fairfax City and allow the Team an opportunity to competitively earn your business, because not all Dealerships are created equal. Thanks again guys, I am truly grateful for the great price you provided me and my wife within your new, fresh, clean and open showroom in the genuinely friendly and caring manner that you conducted business. It is good to know that there is still some good old fashion honest and straightforward customer service oriented car sales businesses out there. Even the request to provide my comments were requested both casually and without pressure or requirement. More
I was very impressed with Mr. Simon Chu. When I envison the ideal car salesman, Simon Chu is the standard. I have been working with roughly 5 or 6 different Jeep Dearlership over the past month or so. Th the ideal car salesman, Simon Chu is the standard. I have been working with roughly 5 or 6 different Jeep Dearlership over the past month or so. The fact that Farrish was the furthest away from me, it took me a while to get there. Simon Chu was very professional and consistent in answering all my questions and concern about the vehicle which I was searching for. I can truly say that he is the best car salesman I have ever worked with and made this purchase so easy and simple. Thank you Simon. Corey Smalls More
Mr. Fant treated me as if I were the ONLY customer in the show room from the initial handshake to vehicle hand off. Terry made me a better offer than I would have received from a "Friends of Crystler" certi show room from the initial handshake to vehicle hand off. Terry made me a better offer than I would have received from a "Friends of Crystler" certificate; and the finance guy procured a better interest rate on financing than I was pre-approved to use. Over all the experience was not unduly long, and was pleasent vs painful. Terry also recommended and then drove me to a vehicle apolstering shop where I later had the cloth seats re-done in leather with heated seats installed. Thanks again to Terry for a memorable buying experience. R. Joe Clark More
I found Farrish on the internet when searching for vehicle inventory of the Jeeps that I wanted. Since I live far away, I wanted to make sure that the price was close before the family made the trip. vehicle inventory of the Jeeps that I wanted. Since I live far away, I wanted to make sure that the price was close before the family made the trip. Simon and the sales manager Miguel were very courteous during the process. They made sure I got all of the discounts coming to me and were quick in their responses when doing do. When we got to the dealership Simon took us on a test drive of the Jeep that we thought that we wanted and sowed us other ones just to be sure. We decided on our vehicle and went ahead with our purchase. Simon was great in showing us all of the car features and getting us on our way. The only small complaint I had was that it took longer than expected from the time we decided to buy to actually seeing the finance manager. It was the snow day so maybe they weren't fully staffed. This issue wasn't enough for me though to not be please about my experience More
My wife and I were greeted by a friendly receptionist who introduced us to Mr. John Grundy. Mr. Grundy was exremely friendly as well as professional. His knowledge of the industry made it easier for us to introduced us to Mr. John Grundy. Mr. Grundy was exremely friendly as well as professional. His knowledge of the industry made it easier for us to make our decision to purchase a 2012 Dodge Grand Caravan. Mr. Grundy listened to what type of vehicle we were interested in and in what price range we wanted. Mr. Justin Hoffman was very friendly and made the numbers work for the van we were interested in. Mr. Hoffman then found the vehicle we wanted at another dealership and Mr. Grundy himself pick up our new van from another dealership for us. Mr. Grundy told us that he would have the ready for us by noon the next day and it was ready for us when we arrived. Ms. Catherine Murphy, Finance Officer was extremely friendly and professional. She found a lender within a few moments which is only five minutes from our home. The above three individuals made it a pleasure to puchase our new vehicle. We would recommended Farrish Motors to our family, friends and anyone interested in purchasing a vehicle. We greatly appreciate all of their assistance. Sincerely Dennis and Darla Downham More
This is the fourth Jeep that I have purchased from Farrish Jeep over the past 20+ years. They continue to be a terrific dealership with a very professional, courteous and friendly staff. I expect th Farrish Jeep over the past 20+ years. They continue to be a terrific dealership with a very professional, courteous and friendly staff. I expect that I will be buying my next vehicle from them as well. More
Best car buying experience we've ever had. Terry was extremely knowledgable and friendly, and the price we were given through truecar.com was honored with no haggling, even with us doing a special order extremely knowledgable and friendly, and the price we were given through truecar.com was honored with no haggling, even with us doing a special order for our Jeep Wrangler Unlimited Sahara. The Jeep was deleivered in about 4 weeks, which was much sooner than we expected over the Christmas holiday. Our experience picking up the car was great, very professional and efficient, and no pressure to buy the "add-ons" that most other dealers try to ram down your throat. Well worth the 3 hour drive to Farrish, especially considering other dealers in our area couldn't come close to matching the price (almost a $2000 price difference). They were even able to match the financing we received through our extremely competitive credit union, saving us a trip to the bank and making the financing experience very smooth and professional as well. We would defintely use Farrish, and Terry in particular, for our future car buying needs. Thanks Terry! - Kathleen and John More