Farrish Chrysler Jeep Dodge Ram - Service Center

WARNING. BAD EXPERIENCE. My van stalled while driving (presumably the crank sensor was not working properly, with typical symptoms especially if the sensor gets hot). The car My van stalled while driving (presumably the crank sensor was not working properly, with typical symptoms especially if the sensor gets hot). The car was taken to the shop, they have changed the O2 sensor for 390 bucks. Then the car produced the same error, I took the car back complaining. The SECOND TIME they said the computer was faulty, an additional $1,500.00 was paid. Driving not more than 5 miles the next morning on I-95, the car has suddenly lost ABS, cruise control, traction functions, odometer not working, mileage counter not working. They said the THIRD TIME, they had to re-program the transmission module (why did they forget the first time, I have no idea...). Kevin Farrish (the owner) offered a credit line as a "compensation" to stay with them for the next repair. Unbelievable and outrageous... BE AWARE, you must have a good reason to lose money in this dealership. More

Worst dealership ever Took my 2006 dodge magnum in for repair then the told me it was the key that needed to be replaced paid $500 for a replacement key when it's on amazon Took my 2006 dodge magnum in for repair then the told me it was the key that needed to be replaced paid $500 for a replacement key when it's on amazon for 13 Dollars and another place said 120 to program it after I got the key made one of the managers got in the car and it still wouldn't start and they told me oh it's 100% the ignition switch so we got that replaced one time nice replace when the part is 30 amazon thanks then drove it 2 miles car broke down again took it back then them saying oh it's my transmission valve cover 1700 and another sensor both was 700 so I told th about it so they brought the price fork to 1500 and told me really this time np your car is 100000% fixed saying all there parts has warranty so I drove it about 2 hours and broke down on me again lol called them back and they told me to take it to any dodge place and they will fix for free the parts well the closest one was a hour away my car won't even drive down my street so had to pay 200 to tow it and didn't told me it will be 2 weeks before they can touch it they recommend me take it back to the main place I got the work done at so I had somebody that works there look into it they told me what happened was the transmission valve cover that ferrish dodge installed broke and messed up more of the transmission so they told me to bring it back to the place I got it fixed so I had it towed 2 hours another 500 and now there saying Oh it's not there parts come pick it up they like to see how far they can rack up somebody's bill and then tell oh sorry can't do any kind that f refund cause we lied to you saying we can fix it I brought it on a tow truck and now picking it up on a tow truck 3000$ less I'll go as far as I can do people know what scam this place is More

Katrina is an All-Star Service Advisor I've worked with Katrina for nearly two years at this dealership. She is the best service advisor, bar none, in any industry I've been a customer. She I've worked with Katrina for nearly two years at this dealership. She is the best service advisor, bar none, in any industry I've been a customer. She is professional, sympathetic, and a champion for the customer with extended warranty protections. Farrish has been a good dealership, but Katrina makes them exceptional through her timely communciation and coordination across all parties (rental car, extended warranty company, auto techs). She knows how to make it all work! I trust her completely and strongly recommend that you call up Farrish and request her as your service advisor. More

Amazing Customer Support!! I agree with WayneJ. about service consultant - Katrina Schlothauer - !!! Way to go Katrina. Jamie also helped with prompt service and great cus I agree with WayneJ. about service consultant - Katrina Schlothauer - !!! Way to go Katrina. Jamie also helped with prompt service and great customer service as well. We have been using Farrish for 9 years and will continue to do so. More

WOW, Excellent Customer Service Above and Beyond!! I have brought 3 vehicles from Farrish and they are the "Bomb Digity"!!! Every time I bring my car in for service I deal with Katrina Schlothauer! She I have brought 3 vehicles from Farrish and they are the "Bomb Digity"!!! Every time I bring my car in for service I deal with Katrina Schlothauer! She is the #1 'Bomb Digity" at Farrish! I love her! She is so friendly, kind, understanding and will go out of her way to give you the best experience possible. Katrina explains things to you so that you really get it and understand exactly what is going on with your vehicle. I pray that Katrina never leaves Farrish. She is so knowledgeable, caring and always has a great attitude. thank you Katrina for all that you do for my vehicle. You and the entire Farrish team are appreciated by me more than you will ever know! :-) More

Great deal and a beautiful Challenger. The salesperson was tremendously helpful in trying out various Challengers. Helped me to choose the right one for me. Worked with me to get a really g The salesperson was tremendously helpful in trying out various Challengers. Helped me to choose the right one for me. Worked with me to get a really good rate for the one I chose. More

Excellent Though this was my first pre owned car purchase, it wasn't my first time dealing with car dealerships. I have been leasing w BMW for the last 8 years. Though this was my first pre owned car purchase, it wasn't my first time dealing with car dealerships. I have been leasing w BMW for the last 8 years. So I can say I have some experience and Farrish by far has excelled in making my experience very smooth. They are both professional and friendly. Making your time we'll worth. I would definitely go back! More

Outstanding service and professionalism! Very satisfied with the service I received and the repairs made to my vehicle. I would recommend this shop to my friends and family for sales and ser Very satisfied with the service I received and the repairs made to my vehicle. I would recommend this shop to my friends and family for sales and service. For sales ask for Frank Russell but really all of the staff have been great! More

Service Department I can't even get someone on the phone from the service department to make an appointment. I've called three times and I keep getting transferred to v I can't even get someone on the phone from the service department to make an appointment. I've called three times and I keep getting transferred to voice mail. I'm done and will make an appointment at another dealership! More