Farrish Chrysler Jeep Dodge Ram - Service Center

I had a disabled 1995 Jeep Wrangler towed to them because it was close – Worst choice ever. They had the car for two weeks over Christmas and couldn’t find the problem. The first call I made to inquire abou it was close – Worst choice ever. They had the car for two weeks over Christmas and couldn’t find the problem. The first call I made to inquire about when it would be ready was answered by the shop supervisor who said they would take a look at it again. I received a call later on that they got it running, and that I could pick it up. The caveat I was told when I was handed the bill was that they had spent more time than they had charged me for and that they could not guarantee that the vehicle wouldn’t break down again. I discussed with the maintenance supervisor where the tech had left off in the troubleshooting and drove home. Next morning it didn’t start. The following week-end, I spent 6 hours of my own time with the Chilton manual fixing the electrical problem; it has run since. The Farrish technician was fumbling around the appropriate area and taped up a portion of the engine wiring harness that had, what he though was a nicked 1/2 inch portion of the insulator. What he didn’t even check was that inside the harness, an entire 2 ft long wire had melted (reference 1995 2.5 L engine control Fig. 115 p6-49 Chilton). The dark green/orange wire in question comes from the alternator and powers the injectors, ignition coil and auto shutdown relay prior to cannon plug C105. The problem occurred within the original Jeep wiring harness and was not related to any aftermarket accessories such as radio or air conditioning; which means that a dealership mechanic had access to the same schematics, but failed to use them. I see a serious training issue when someone who is supposedly certified to work on Jeeps can’t at least narrow the problem down to a module level (component is obviously too much to ask for nowadays). Imagine if they returned this potential fire hazard to your grandmother. More

I purchased a 2005 Jeep Grand Cherokee in December 2004 from Farrish. I had a few hiccups with the car because I ordered Sirius Sat. as an add-on option and it was tough for them to figure out what the pr from Farrish. I had a few hiccups with the car because I ordered Sirius Sat. as an add-on option and it was tough for them to figure out what the problem was and then there was a few other hiccups...but it was Christmas time / New Years. I just brought it back for 2nd free oil change as part of their oil change for life program. I am real impressed with their service. My car was brought in at 7:50 AM on a Saturday and was completed by 9 AM. In that time, they gave me an oil change, tire rotation, and addressed my minor recall (automatic highbeams / fog lights). In all, I was really impressed by them. More