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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,550 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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May 17, 2020
Great service I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkne I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkner is my go to dealer. More
by lutz9877
Verified Customer
May 08, 2020
Leslie in service is the greatest. She is the reason I buy Buick/GMC. Almost left GM totally because of the rest of service department. buy Buick/GMC. Almost left GM totally because of the rest of service department. More
by B
May 08, 2020
Service Great ! Amazing service and service writer. Everyone was pleasant and courteous. Thank you for a great experience. I will definitely be back. I wil Great ! Amazing service and service writer. Everyone was pleasant and courteous. Thank you for a great experience. I will definitely be back. I will recommend you to friends and family. More
by Barbara
Employees Worked With
Other Employees :
Jack Platt, Ted Donnon
May 07, 2020
The service team was very understanding of my concerns of tech being careful not to scratch my chrome wheels. Excellent job thank you ! Very much appreciated. tech being careful not to scratch my chrome wheels. Excellent job thank you ! Very much appreciated. More
by blazehunter1
May 05, 2020
That they always work with you . They keep you up to date with what they are doing to the car and making sure you are comfortable in the waiting room. with what they are doing to the car and making sure you are comfortable in the waiting room. More
by jasjys82
May 01, 2020
I did not need to enter the service department please I did not need to enter the service department please staff or masks and offered one to me which I declined because I was not going inside. I was not I did not need to enter the service department please staff or masks and offered one to me which I declined because I was not going inside. I was notified when the car was completed. And I was able to return with a friend to retrieve the car at the end of the workday More
by davedorsey54
Employees Worked With
April 29, 2020
Thank You to Leslie and everyone else that made my concierge experience smooth as silk!! The drivers were courteous. Will definitely go this route again!! concierge experience smooth as silk!! The drivers were courteous. Will definitely go this route again!! More
by LEAH.MAZYCK
Employees Worked With
April 24, 2020
Excellent Service! All Precautions taken very seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! More
by MSTEVENSON2
Employees Worked With
Mike, John, and Jack!
April 24, 2020
Inspection and service on a GMC pickup and a Chevrolet pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. More
by AMYLT148
Employees Worked With
