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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,550 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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April 19, 2020
oilchange, tire rotation Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID-19 restrictions. More
by SABINASTRAUTMAN
Verified CustomerEmployees Worked With
April 16, 2020
Your customer service department is the best I have dealt with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , b with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , but there service department isn’t half as good as this one Thanks More
by Harley
Employees Worked With
Jack Platt
April 15, 2020
The Faulkner Service Department is 1st Rate. Jack & Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support More
by GSHERUDA
April 10, 2020
April 9, 2020 Service Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service an Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service and plan to use them in the future. More
by EXTONGEGECKAS
Employees Worked With
April 07, 2020
Awesome service! My car was picked up and dropped off too! That was very helpful since we are working from home and are restricted on going outside. too! That was very helpful since we are working from home and are restricted on going outside. More
by FLYRZ16
Employees Worked With
Jack Platt
April 06, 2020
Since I left I now have two lights on my dash that are showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe t showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe this is nothing more than old codes that need to be erased/deleted. More
by Chiefsmess1
March 20, 2020
All work completed efficiently and with quality workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comf workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comfortable. More
by CAWOODBURY3
Employees Worked With
Jack Platt
March 17, 2020
My vehicle went in for one thing & they charged me to look at my vehicle & told me it needed all these things fixed. When it was just inspected. look at my vehicle & told me it needed all these things fixed. When it was just inspected. More
by charlesdougherty52
Employees Worked With
March 13, 2020
I had a vehicle recall notice that the dealership took care of the same time they did my normal maintenance service. Took care of my problem in a very orderly fashion and I appreciate their hard work. care of the same time they did my normal maintenance service. Took care of my problem in a very orderly fashion and I appreciate their hard work. More
by BMORRIS106
Employees Worked With
Jack Platt
