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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,574 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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May 01, 2020
I did not need to enter the service department please I did not need to enter the service department please staff or masks and offered one to me which I declined because I was not going inside. I was not I did not need to enter the service department please staff or masks and offered one to me which I declined because I was not going inside. I was notified when the car was completed. And I was able to return with a friend to retrieve the car at the end of the workday More
by davedorsey54
Verified CustomerEmployees Worked With
April 29, 2020
Thank You to Leslie and everyone else that made my concierge experience smooth as silk!! The drivers were courteous. Will definitely go this route again!! concierge experience smooth as silk!! The drivers were courteous. Will definitely go this route again!! More
by LEAH.MAZYCK
Employees Worked With
April 24, 2020
Excellent Service! All Precautions taken very seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! More
by MSTEVENSON2
Employees Worked With
Mike, John, and Jack!
April 24, 2020
Inspection and service on a GMC pickup and a Chevrolet pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. More
by AMYLT148
Employees Worked With
April 19, 2020
oilchange, tire rotation Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID-19 restrictions. More
by SABINASTRAUTMAN
Employees Worked With
April 16, 2020
Your customer service department is the best I have dealt with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , b with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , but there service department isn’t half as good as this one Thanks More
by Harley
Employees Worked With
Jack Platt
April 15, 2020
The Faulkner Service Department is 1st Rate. Jack & Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support More
by GSHERUDA
April 10, 2020
April 9, 2020 Service Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service an Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service and plan to use them in the future. More
by EXTONGEGECKAS
Employees Worked With
April 07, 2020
Awesome service! My car was picked up and dropped off too! That was very helpful since we are working from home and are restricted on going outside. too! That was very helpful since we are working from home and are restricted on going outside. More
by FLYRZ16
Employees Worked With
Jack Platt
April 06, 2020
Since I left I now have two lights on my dash that are showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe t showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe this is nothing more than old codes that need to be erased/deleted. More
by Chiefsmess1
