Faulkner Buick GMC West Chester, INC. - Service Center

Ty-Reese was very professional and explained everything that needed to be repaired and why! Fast turnaround! Will continue to bring my car for service. that needed to be repaired and why! Fast turnaround! Will continue to bring my car for service. More

They still have not been able to repair the Tire Service Monitoring system despite three previous attempts and an expenditure of $580. I have sent three messages noting this situation with no response. s Monitoring system despite three previous attempts and an expenditure of $580. I have sent three messages noting this situation with no response. so far from th we dealership. A response as to Luther review regarding the possibility of a repair is requested. I have suggested that the the dealership review the situation with the GM corporate technical/service group,if in fact such a department does exist, to determine if a repair is even possible. Thank you, John R. Silverthorne More

We have used Faulkner for years. We have purchased 3 SUV's and one Sedan. Even before new purchases we serviced our cars here. We have purchased 3 SUV's and one Sedan. Even before new purchases we serviced our cars here. More

Perry was thorough, efficient, friendly, patient with all my questions and very knowledgeable about the vehicle! my questions and very knowledgeable about the vehicle! More

Tyrese is an excellent service advisor, I trusted him with my vehicle that needed to be diagnosed. with my vehicle that needed to be diagnosed. More

Dealing with this dealership on the purchase of my truck was awesome. The sales person was very courteous and not pushy. So far i've had my truck back to dealership service area twice. Both times were great was awesome. The sales person was very courteous and not pushy. So far i've had my truck back to dealership service area twice. Both times were great. I've already recommended This dealership to my friends and family. More

Leslie was amazing as always. She kept me in the lop and followed through on all she promised. She is excellent at what she does she does She kept me in the lop and followed through on all she promised. She is excellent at what she does she does More

Service for my car has always been excellent from scheduling to pickup. Leslie is great! scheduling to pickup. Leslie is great! More

The staff is very professional and accommodating every time I’ve brought in my car. Excellent customer service! time I’ve brought in my car. Excellent customer service! More