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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,581 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,581 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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February 18, 2020
Always pleased with the experience here. Leslie is especially fantastic and always extremely helpful and accommodating. She is truly an asset to this company and very much appreciated! especially fantastic and always extremely helpful and accommodating. She is truly an asset to this company and very much appreciated! More
by KEVIN.WILSON
Verified CustomerEmployees Worked With
February 14, 2020
The staff I worked with (Dave) was courteous and professional. The repair to my care was finished sooner than I thought and they did a great job replacing the bumper. The car looks like new! Than professional. The repair to my care was finished sooner than I thought and they did a great job replacing the bumper. The car looks like new! Thank you! More
by CIN.POOLE
Employees Worked With
Dave Neuhof, Michael Dijulio
February 12, 2020
This was the best experience I’ve ever had at a dealership service department anywhere. I’m 65 years old and have owned many vehicles and by far this is the best I’ve ever been treated. Everyone be dealership service department anywhere. I’m 65 years old and have owned many vehicles and by far this is the best I’ve ever been treated. Everyone bent over backwards to accommodate us. More
by emann2276
Employees Worked With
Other Employees :
Can’t remember their names, but all were outstanding.
February 06, 2020
Everyone at this dealership is so friendly and polite. Even the employees who just walk past you. I received quick routine maintenance service in a comfy waiting area. Great hospitality! Even the employees who just walk past you. I received quick routine maintenance service in a comfy waiting area. Great hospitality! More
by karenf.pando
Employees Worked With
Kathy, Jack Platt
February 06, 2020
Associates were friendly, informative and made my service visit go quickly. While I was there I signed up for my rewards. Great experience at GMC visit go quickly. While I was there I signed up for my rewards. Great experience at GMC More
by gary canuso
Employees Worked With
Frederic C Rey, Ryan Wolfe
February 04, 2020
Very quick and timely! Great service. Very nice will definitely be taking my car back in the future. Service members were very polite and attentive definitely be taking my car back in the future. Service members were very polite and attentive More
by Gibby276
Employees Worked With
Jack Platt
February 04, 2020
serviced vehicle It was a very good experience as usual.. Leslie Hurst is a wonderful person and a great asset to the Faulkner Co., I enjoy all the employees. It was a very good experience as usual.. Leslie Hurst is a wonderful person and a great asset to the Faulkner Co., I enjoy all the employees. More
by zietti
Employees Worked With
February 02, 2020
I chose this dealership over 1 that’s closer Nice people, Clean bright environment Workers helped others . I did have frustration that I brought it here to fix one thing , came back to get my truck and it wa Clean bright environment Workers helped others . I did have frustration that I brought it here to fix one thing , came back to get my truck and it wasn’t fixed.I weighed the positive and still very happy with Faulkner, I know I am in good hands More
by HOP37MLW
Employees Worked With
February 01, 2020
Service Ease in making an appointment . Clean environment.. no more to say. Everyone was pleasant. Appreciate the condition of the waiting room. Leslie was Ease in making an appointment . Clean environment.. no more to say. Everyone was pleasant. Appreciate the condition of the waiting room. Leslie was very pleasant. More
by BEZELLER
Employees Worked With
January 31, 2020
Very courteous and professional service. My only complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply repla complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply replacing it, GM wants to charge me $266 (plus labor) to replace it. Outrageous! More
by SPLAGOY
Employees Worked With
