Faulkner Buick GMC West Chester, INC. - Service Center

Faulkner dealership is understanding of my vehicles concerns This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is cl This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is clean when they finish. It took longer than they expected for my repairs and provided me a loaner vehicle till it was completed. More

It is the experience you expect to receive from a dealership New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttl New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttle, to James handling my service needs, Faulkner GMC made me feel like I was their only customer. Everyone was friendly, timely, and professional. My vehicles had needs and Faulkner GMC took care of them, without the BS I’ve received in the past from other dealerships. Thanks! More

Quick service I scheduled a quick appointment for oil change and tire rotation. Service people were helpful and knowledgeable. Advised me on the upcoming services I scheduled a quick appointment for oil change and tire rotation. Service people were helpful and knowledgeable. Advised me on the upcoming services and when to look for them. More

First oil change The Oil change on time as always great service, even rotated tires and washed the car. Jack was extremely helpful by setting up service apppointment. The Oil change on time as always great service, even rotated tires and washed the car. Jack was extremely helpful by setting up service apppointment. More

GMC SIERRA Service. Just a great routine service as usual. They call when they find other issues and ask if you want them to repair it or not. I really appreciate the shu Just a great routine service as usual. They call when they find other issues and ask if you want them to repair it or not. I really appreciate the shuttle service. It’s a life saver. More

Easy and quick My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were fri My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were friendly and I was immediately taken care of and entered into the system. They got me out quickly which I greatly appreciated - no wait. When it came time to pick up my representative guided me to the cashiers office and answered my questions - experience = A+. More

Quick and Easy Had to take my 2015 GMC truck in for a brake recall. Made an appointment. I arrived and the Mechanic that had the job Tony P was in the area. He said Had to take my 2015 GMC truck in for a brake recall. Made an appointment. I arrived and the Mechanic that had the job Tony P was in the area. He said instead of leaving it he would do it right away since it only took 10 minutes to do. The service writer handed him the paper work. 15 minutes later I was out the door. That’s TEAM WORK. More

Honest and professional service. Honest, professional, work is ready when promised.. they are always available to keep you updated. You car is clean when returned. I wish they could Honest, professional, work is ready when promised.. they are always available to keep you updated. You car is clean when returned. I wish they could give you a longer since the shop is not accesible to public transportation.. More

What collision? No muss, no fuss, no BS, great cooperation with my insurance company, and best of all, no one can tell my truck was even IN an accident! No muss, no fuss, no BS, great cooperation with my insurance company, and best of all, no one can tell my truck was even IN an accident! More

Corrected problem other repair shop couldn’t. They performed the repair quickly and it was under warranty. This was after another repair shop attempted to fix the problem on 3 separate occasions. They performed the repair quickly and it was under warranty. This was after another repair shop attempted to fix the problem on 3 separate occasions. Very pleased. More