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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,582 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,582 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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January 08, 2020
Very happy with GMC service. Always get my car done promptly and put me in a loaner while my warranty work is being done. Jack is the best! promptly and put me in a loaner while my warranty work is being done. Jack is the best! More
by AmyB426
Verified Customer
December 26, 2019
Work do e as expected Simple maintenance performed and tire replacement. Work performed as expected. Cost of cabin air filter replacement was pretty pricey considering effo Simple maintenance performed and tire replacement. Work performed as expected. Cost of cabin air filter replacement was pretty pricey considering effort to do it. Thanks More
by PAM25
Employees Worked With
December 19, 2019
Oil change and brake chrck Took our car for oils change and asked them to check brakes. Found we needed to replace our rear brakes. They we professionals and provided us with an Took our car for oils change and asked them to check brakes. Found we needed to replace our rear brakes. They we professionals and provided us with an accurate time frame and excellent service. Jack was great. Wonderful service department. More
by LANADE1
December 19, 2019
Very good Needed to have stability track repaired. It was done quickly and efficiently. I was able to use the nighttime drop off and the cashier was very helpfu Needed to have stability track repaired. It was done quickly and efficiently. I was able to use the nighttime drop off and the cashier was very helpful in letting me charge the bill over the phone with my credit card and place the car outside the fenced area so I could pick it up after work. More
by JOHNSZAL
Employees Worked With
Fred Rey and cashier
December 17, 2019
Inspection When in for inspection and oil change came out with all the above plus a recall on the brakes They replaced them and now they’re good as new When in for inspection and oil change came out with all the above plus a recall on the brakes They replaced them and now they’re good as new More
by Gonbowen
Employees Worked With
Ted Donnon
December 17, 2019
Good service center Faulkner has always been very helpful and does good work at a reasonable price. We have been dealing with them off and on for 17 years and plan to c Faulkner has always been very helpful and does good work at a reasonable price. We have been dealing with them off and on for 17 years and plan to continue to purchase and obtain service from this dealership. More
by WRGAWNE
Employees Worked With
Ted Donnon, Joe Demarco
December 16, 2019
Great service Jack was awesome, vehicle was in and out as promised. I will only have my vehicles serviced by faulkner highly recommend to any one looking for a good Jack was awesome, vehicle was in and out as promised. I will only have my vehicles serviced by faulkner highly recommend to any one looking for a good service dept More
by D3JS
Employees Worked With
Jack Platt
December 10, 2019
Not satisfied Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it back and it has two more dents and scratches. Just very disappointed and then denied it happened We feel very wronged by Faulkner More
by mimipeterson
December 09, 2019
Five Star Service One reason I purchase my autos from Faulkner in West Chester is for their service. Always pleasant, explain in detail any problem and don’t try to se One reason I purchase my autos from Faulkner in West Chester is for their service. Always pleasant, explain in detail any problem and don’t try to sell me something I don’t need. More
by JoeS
Employees Worked With
December 09, 2019
Wheel alignment 600 mile trip in rain and the car was slipping. Discovered once the trip was over the front tires had no outer shoulder. Alignment was completed and 600 mile trip in rain and the car was slipping. Discovered once the trip was over the front tires had no outer shoulder. Alignment was completed and now the car does not slip. Still needs to replace front tires because they are not weather safe for rain or snow. More
by am6336
Employees Worked With
George Vanvogt
