Faulkner Buick GMC West Chester, INC. - Service Center

Service Parts arrived today. Will schedule next week. Thought I could have repair today. Back up camera disappointing at night. All and all satisfied with th Parts arrived today. Will schedule next week. Thought I could have repair today. Back up camera disappointing at night. All and all satisfied with the work. More

Great communication! James Keyser has always provided me with his honest and thorough review of the service of my truck. He is accessible and very kind as a representativ James Keyser has always provided me with his honest and thorough review of the service of my truck. He is accessible and very kind as a representative of your company. I will recommend using Faulkner service to anyone who asks, because of James and his ability to communicate clearly and in a professional manner. More

Job was done very perfect on my Buick I had noise in my car which was bothering me for a while.Along with I got my engine light and battery smoke and service power steering message.As it i I had noise in my car which was bothering me for a while.Along with I got my engine light and battery smoke and service power steering message.As it is popped all of a sudden I was frustrated.But theyfiguredoutmybattery and left wheel bearing to be changed.That was it and my car run like a new car with 125000 miles obit. It is Buick Verani 2013. More

Great !!! Miss Hurst is an asset to your company. Overall service was excellent, couldn’t have asked for anything more..Would recommend Faulkner dealerships to family and friends. Very knowledgeable Overall service was excellent, couldn’t have asked for anything more..Would recommend Faulkner dealerships to family and friends. Very knowledgeable and friendly staff made my experience a breeze. More

Why me I brought my car from here and it's always something when I bring my truck there, all I asked for was a oil change, and the ten points, it wasn't don I brought my car from here and it's always something when I bring my truck there, all I asked for was a oil change, and the ten points, it wasn't done, also I asked for lug nuts for my truck, they sold and put the wrong ones on my truck, now I have to take off of work for this, Minor problem that could have been taking care of, no the service manger Kim/kelly, was being selfish, and refuse to have my truck checked out, I wasn't looking for anything free other than the ten point, I didn't received it the last time I visit you're shop. More

Jacks the man! Always nice to have an honest service Dept and great tech to make you feel like your a person and not just number. If I have to go back I will be def Always nice to have an honest service Dept and great tech to make you feel like your a person and not just number. If I have to go back I will be def going to see Jack! More

Always a good experience I drive 25 miles each way to return to Faulkner where I bought my vehicle. The reason is simple. They give me the best and most courteous service that I drive 25 miles each way to return to Faulkner where I bought my vehicle. The reason is simple. They give me the best and most courteous service that I have ever experienced. More

Yearly inspection I recently dropped off my 2014 F150 for its yearly inspection and regular maintenance. I’m never disappointed. I have to acknowledge, Ted Donnan, the I recently dropped off my 2014 F150 for its yearly inspection and regular maintenance. I’m never disappointed. I have to acknowledge, Ted Donnan, the shop Foreman. I’ve know Ted since 2009 from bringing my GMC ACADIA into Faulkner West Chester for service. Ted is honest, friendly and efficient with keeping me informed while my car/truck is there for service. More

Great Service!!! Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership h Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership has been fantastic too! More

Very Professional and Courteous Staff I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and use I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and used vehicles at Faulkner Buick GMC for years. More