Faulkner Buick GMC West Chester, INC. - Service Center

Good listeners , service excellent Always friendly accurate pricing, excellent service. Comfortable people to deal with, you are heard and appreciated.. I was kept up to date on repairs Always friendly accurate pricing, excellent service. Comfortable people to deal with, you are heard and appreciated.. I was kept up to date on repairs, accurate time finishing. Pick up service very helpful. More

Friendly representatives and quality technicians Staff and workers provided excellent care to my vehicle in a timely manner. I would recommend this service center to others. I have friends who own Staff and workers provided excellent care to my vehicle in a timely manner. I would recommend this service center to others. I have friends who own GMC vehicles and I will be letting them know of my pleasant visit. More

Had a good experience The service was quick and the customer services was great. I would recommend anyone if they are looking for service in there own vehicle. Thanks The service was quick and the customer services was great. I would recommend anyone if they are looking for service in there own vehicle. Thanks More

SERVICE After getting an On-Star warning, took car to Dealer Jim, the Service manager, quickly figured out problem...discussed options & costs and quickly After getting an On-Star warning, took car to Dealer Jim, the Service manager, quickly figured out problem...discussed options & costs and quickly fixed. All's good & real satisfied! Great service!! More

Faulkner dealership is understanding of my vehicles concerns This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is cl This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is clean when they finish. It took longer than they expected for my repairs and provided me a loaner vehicle till it was completed. More

It is the experience you expect to receive from a dealership New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttl New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttle, to James handling my service needs, Faulkner GMC made me feel like I was their only customer. Everyone was friendly, timely, and professional. My vehicles had needs and Faulkner GMC took care of them, without the BS I’ve received in the past from other dealerships. Thanks! More

Quick service I scheduled a quick appointment for oil change and tire rotation. Service people were helpful and knowledgeable. Advised me on the upcoming services I scheduled a quick appointment for oil change and tire rotation. Service people were helpful and knowledgeable. Advised me on the upcoming services and when to look for them. More

First oil change The Oil change on time as always great service, even rotated tires and washed the car. Jack was extremely helpful by setting up service apppointment. The Oil change on time as always great service, even rotated tires and washed the car. Jack was extremely helpful by setting up service apppointment. More

GMC SIERRA Service. Just a great routine service as usual. They call when they find other issues and ask if you want them to repair it or not. I really appreciate the shu Just a great routine service as usual. They call when they find other issues and ask if you want them to repair it or not. I really appreciate the shuttle service. It’s a life saver. More

Easy and quick My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were fri My first time dropping my car off for inspection was easy. I drove in, dropped my car off and walked in to the service representatives. They were friendly and I was immediately taken care of and entered into the system. They got me out quickly which I greatly appreciated - no wait. When it came time to pick up my representative guided me to the cashiers office and answered my questions - experience = A+. More