Faulkner Buick GMC West Chester, INC. - Service Center

Routine maintenance Car brought in for oil change, tire rotation and a new battery. They suggested doing a state inspection that was not due till March. During the insp Car brought in for oil change, tire rotation and a new battery. They suggested doing a state inspection that was not due till March. During the inspection they said the windshield wipers needed to be replaced to pass. I didn’t realize the high cost. The service took over 2 1/2 hours More

2017 Sierra service Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as we Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as well. More

Great Service Great People I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my frien I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my friends. More

2013 Volvo XC 70 Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulk Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulkner in August/2018 and needed to do routine maintenance. More

It was ok The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the se The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the service bay, and bc I didn’t know the exact mileage on my car or whether I needed the GMC mailer to get the “everyday low price” for oil change. She just kept looking at me like I was so dumb- even sort of rolled her eyes and laughed at me. It struck me as so bizarre. My husband usually brings my car in- and will from now on. More

Great, friendly service department. I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and tru I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and trustworthy staff. More

Satisfaction I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it to our satisfaction. More

Battery check Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manage Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manager was extremely friendly and communicated well. More

Fast and efficient Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. More