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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,589 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,589 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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February 11, 2019
Oil Change, Tire Rotation My experience was very nice from start to finish. Jack responded to my question about what was included in the Silver Rewards program and made sure I My experience was very nice from start to finish. Jack responded to my question about what was included in the Silver Rewards program and made sure I understood. More
by NancyA
Verified CustomerEmployees Worked With
Jack Platt
February 09, 2019
Warranty work went as promised! Excellent service Warrenty work done on my truck. They did not argue anything! For the one day my truck was in the shop they provided me with a brand new rental. Warrenty work done on my truck. They did not argue anything! For the one day my truck was in the shop they provided me with a brand new rental. More
by Jstreett
Employees Worked With
Jack Platt
February 08, 2019
always top notch! I always go to Faulkner for the best deal on the auto, and the service is the best.That's why I've been going there since 1992. I always go to Faulkner for the best deal on the auto, and the service is the best.That's why I've been going there since 1992. More
by DKERRICK
February 08, 2019
Exhaust repair under warranty Great service. Friendly staff. Always take great care of us even with our car still being under warranty. We have brought it in numerous times and alw Great service. Friendly staff. Always take great care of us even with our car still being under warranty. We have brought it in numerous times and always pleasant to work with. More
by Anonymous
Employees Worked With
Jack Platt
February 08, 2019
REPAIR Bought car in for headlite & light switch problem Got good diagnosis of problem and it was fixed. It now works fine! Service manager did Great Bought car in for headlite & light switch problem Got good diagnosis of problem and it was fixed. It now works fine! Service manager did Great job of keeping us informed of progress and cost More
by RALPH66MG
Employees Worked With
James Keyser
February 08, 2019
Continue to not fix my car I tell you everytime there is something wrong with my car. To the point I cannot drive it. It’s a 2018 which I should not already have problems. You I tell you everytime there is something wrong with my car. To the point I cannot drive it. It’s a 2018 which I should not already have problems. You never seem to be able find what’s wrong. However the problem needs to be solved. I complain everytime. I must need to complain to corporate. So disappointed. More
by ALISHAJMORAN
Employees Worked With
Jack Platt
February 08, 2019
Always a pleasure dealing with Jack Platt! Jack makes the whole process smooth and simple. He is friendly and knowledgeable and has respect for your time. I have been there a couple of times Jack makes the whole process smooth and simple. He is friendly and knowledgeable and has respect for your time. I have been there a couple of times with this vehicle and it has always been fixed right the 1st time. More
by Ed K
Employees Worked With
Jack Platt
February 08, 2019
Good experience First time for service since we purchased our 2018 Certified Chevy Tahoe. Process was smooth and timely. What I really liked was being given a cost First time for service since we purchased our 2018 Certified Chevy Tahoe. Process was smooth and timely. What I really liked was being given a cost estimate for the 30,000 mile check as well as what it includes. Definitely enables us to plan ahead for that expense. More
by PAULH-1899
Employees Worked With
Paul Johenning
February 07, 2019
xxxxxxx Everything have done very well, no complications, no questioning, no waiting time, especial recomendation to Leslie, wich has the most amazing actuit Everything have done very well, no complications, no questioning, no waiting time, especial recomendation to Leslie, wich has the most amazing actuitud with the customers More
by erastellius
February 07, 2019
very satisfied My engine light came on after my battery died. Called the dealership, brought it in and they handled the replacement of my battery and service quickly My engine light came on after my battery died. Called the dealership, brought it in and they handled the replacement of my battery and service quickly. More
by DARIA.FITZGERALD1
Employees Worked With
