Faulkner Buick GMC West Chester, INC. - Service Center

Recall on new vehicle My salesman Perry was great very easy to work with, always reaching out to check up on you after a purchase or lease . Mike the sales manager excepti My salesman Perry was great very easy to work with, always reaching out to check up on you after a purchase or lease . Mike the sales manager exceptional very knowledgeable and clear about products Great customer service. Jack platt great as well in the service area More

Excellent service I wish to thank you for a great job. Everyone was so nice. Micheal did a great job. The car looks great. Job well done. I wish to thank you for a great job. Everyone was so nice. Micheal did a great job. The car looks great. Job well done. More

A dash service light came on the day before a scheduled long Arrived at service before opening time on Saturday. Service representative, Leslie, took car in immediately to have a tech check the problem. Needed Arrived at service before opening time on Saturday. Service representative, Leslie, took car in immediately to have a tech check the problem. Needed to order a part but not be available prior to our departure. Assured us that ok to drive. Will schedule repair when we return. So grateful for the care and prompt attention given my wife and me. Thanks More

Treat you it's their car Very pleased with Jim the service mgr., feels like he treats my car like it was his car., I lease my cars at Faulkner due to the great service offered Very pleased with Jim the service mgr., feels like he treats my car like it was his car., I lease my cars at Faulkner due to the great service offered by Jim. More

Highest level of Service available. Service Team is excellent. Friendly, informative and honest. Would not take my GMC anywhere else for work. I drive past several other GM Dealers to ha Service Team is excellent. Friendly, informative and honest. Would not take my GMC anywhere else for work. I drive past several other GM Dealers to have Faulkner of West Chester perform the services to my Sierra. More

Good staff good work! Faulkner has serviced our gmc truck and Buick car for three years. Always satisfied. I am not sure any other dealership has caring employees, great se Faulkner has serviced our gmc truck and Buick car for three years. Always satisfied. I am not sure any other dealership has caring employees, great service and overall excellence experience. More

Problem Solved I bought a used truck from this dealership and several days later the check engine light came on. I placed a call to Hugh Gillespie (sales manager) wh I bought a used truck from this dealership and several days later the check engine light came on. I placed a call to Hugh Gillespie (sales manager) who directed me to service. I was able to get a service appointment right away! Jim Keyser (service advisor) was friendly and ready to help. My problem was quickly diagnosed and corrected. I appreciate the service that I received from Tony Mazzola (sales), Hugh Gillespie (sales manager) and Jim Keyser (service) and would recommend this dealership. Other great Faulkner employees that have helped me with this purchase are Karl Graves in Finance, Melissa Carpenter and Joe Messina in Parts. More

Quick and efficient service It's always a pleasure dealing with Faulkner. The employees are courteous and the work was completed in a timely manner. Since we use them for all of It's always a pleasure dealing with Faulkner. The employees are courteous and the work was completed in a timely manner. Since we use them for all of our Buick work, I have no way to compare their price to anyone else. More

Great Experience We had a great repair experience. The service team made the process easy and quick and our the repairs look great. Thank you Faulkner Buick and tea We had a great repair experience. The service team made the process easy and quick and our the repairs look great. Thank you Faulkner Buick and team. More