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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,572 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,572 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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August 18, 2024
Leslie was an absolute professional and a pleasure to speak to. I always hope she helps me with getting my truck serviced! The only negative is I had 4 tires replaced with an alignment for inspection. Al speak to. I always hope she helps me with getting my truck serviced! The only negative is I had 4 tires replaced with an alignment for inspection. All 4 rims had evidence of the tire replacement. At first my concern was that the rims had damaged, but it wiped off easy and was no big deal. I wouldn’t have mentioned it if I didn’t do the survey. More
by Tclarkrn95
Verified CustomerEmployees Worked With
August 18, 2024
Thank you so much it was very quick and very good service thank you all and Rusty was very nice and professional thank you all and Rusty was very nice and professional More
by usacatasam
Employees Worked With
August 16, 2024
Met expectations. Got done exactly what I asked. Great text updates. No need to exchange voicemails. Got done exactly what I asked. Great text updates. No need to exchange voicemails. More
by artwolfe4
Employees Worked With
August 15, 2024
After taking my 2013 GMC Terrain to Faulkner, MULTIPLE times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 at night to lose engine power, AGAIN, Took vehicle back, and then was charged another $1 100.00, when asked if the original $800.00 could be considered and deducted since the original $800.00 did not fix the issue was advised about the loaner they provided. Then was told I was advise they were "ATTEMPTING" fix the issue with no guarantee 🤔 More
by Blessed
August 15, 2024
Great and fast service. Gave me the best deal!👍🏼 Friendly and helpful staff! Did their research! Gave me the best deal!👍🏼 Friendly and helpful staff! Did their research! More
by mari.cor
August 15, 2024
I've always been pleased with Faulkner. They're one of the best dealerships around. No pressure, no hassle transaction, whether purchasing a vehicle or scheduling maintenance, They're a to They're one of the best dealerships around. No pressure, no hassle transaction, whether purchasing a vehicle or scheduling maintenance, They're a top notch dealership. More
by skoolmac1
Employees Worked With
August 14, 2024
So far so good. The repair is working...we willsee after a couple weeks thanks The repair is working...we willsee after a couple weeks thanks More
by GLEEHA1946
Employees Worked With
August 13, 2024
Leslie is top notch. Knowledgable, responsive, and professional. We love it when Leslie is our technical advisor. Knowledgable, responsive, and professional. We love it when Leslie is our technical advisor. More
by CEGABEL
Employees Worked With
August 10, 2024
Service scheduling was easy, service was well done and on time and communication with the customer was excellent. time and communication with the customer was excellent. More
by RMSONS
Employees Worked With
