Faulkner Chrysler Dodge Jeep Ram FIAT

Their Fast Lane lives up as advertised. Quick, efficient and personal. On time as promised. Including multi vehivle check and no surprises at check out. Quick, efficient and personal. On time as promised. Including multi vehivle check and no surprises at check out. More

The process for buying my jeep was easy and the customer service was amazing. Always a friendly staff and very willing to help in any and every way possible. I would definitely recommend this dealership and service was amazing. Always a friendly staff and very willing to help in any and every way possible. I would definitely recommend this dealership and it's amazing team for all your service and buying needs. Fern was a God send when I needed help. More

Easy to get appointment for oil change. In and out in reasonable time frame and tire rotation In and out in reasonable time frame and tire rotation More

It is clean. Everyone is very friendly and always ready to help in anyway. Any question I asked was immediately answered. Everyone is very friendly and always ready to help in anyway. Any question I asked was immediately answered. More

Horrible customer service. They “forget” to call you to let you know your vehicle is done. When you go to pick your vehicle up they can’t find your paperwork or keys. They “forget” to call you to let you know your vehicle is done. When you go to pick your vehicle up they can’t find your paperwork or keys. More

Easy to schedule appointment. Work was done on time. Friendly, clean atmosphere. Price as expected. Work was done on time. Friendly, clean atmosphere. Price as expected. More

Very friendly and committed to the customer. Adjusted the process to work at the customers pace. Adjusted the process to work at the customers pace. More

Jalen Johnson was very courteous at all times. He kept me updated through out the process. . He kept me updated through out the process. . More

Jeff was superb in the service department! He was very caring and made me feel very welcome! That was A++ service!! He was very caring and made me feel very welcome! That was A++ service!! More

Service center. Annual inspection Sept 2023 —. Odometer at (OD@) 80,089 miles. Subsequent to inspection, including their 26 point check, engine light came on — Feb 1 Annual inspection Sept 2023 —. Odometer at (OD@) 80,089 miles. Subsequent to inspection, including their 26 point check, engine light came on — Feb 1, 2024, OD@ 81,300 ~ 1,200 miles later. Diagnostics appt 02/14/24 ~ OD@ 81,361, “Detector-Evaporative System” and “Seal-vapor canister” replaced — under life time service contract. And, advised ti replace rear brakes and rotors. ???? Brakes inspection required at annual inspection — 1,272 miles ago! How is it that now they need replaced? Other item from annual inspection visit was all fluid levels — including washer fluid. And, they said “topped off,” but just a few months later I had to add 1 gallon plus two cups! Hummmm! More