Faulkner Chrysler Dodge Jeep Ram FIAT

I can't say enough good things about Faulkner CDJR! Every time I visit, I know I can expect the very best service. My most recent visit was no exception. Scheduling was easy, & I was happy with how qui Every time I visit, I know I can expect the very best service. My most recent visit was no exception. Scheduling was easy, & I was happy with how quickly they could get me in. Jeff, my Service Advisor was great, super polite & genuinely committed to providing top-notch customer service. As for the service itself, I dropped off my car the night before & was amazed when I got a call at 8:30 AM the next morning saying my car was already done. (WOW!) When I arrived to pick it up, Jeff was very thorough in answering all of my questions & then walked me over to the check-out area. THIS is where Faulkner always IMPRESSES me, that is, completing my dealership experience with Tammy in the check-out area. She's incredible! Over decades of visiting Faulkner, no one has left a more positive impression on me. Even though months go by between my visits, Tammy always remembers our conversations like we last spoke just yesterday. She's such an AWESOME representative for Faulkner & believe it not, my two-minute chats with her are actually a part of my decision to return to Faulkner for service. I’m not sure how many people can say they enjoy visiting the check-out area to PAY for a car repair bill (LOL), but I honestly do !!! So, while dealerships often focus their reviews on service, parts, or sales, I just had to give kudos to the one person who makes every visit memorable, Tammy. She's the friendly, competent, CONSTANT at Faulkner, & simply the best! More

Nick was so great to work with! He went out of his way to make sure I was getting the best deal. He went out of his way to make sure I was getting the best deal. More

Wonderful staff from sales to finance. Polite, genuine and knowledgeable. Overall a great buying experience. Polite, genuine and knowledgeable. Overall a great buying experience. More

Scheduled oil change per maintenance contract for 0900 hrs. Departed dealer at 11:30 hrs. Oil change should take approx 1 hour not 2.5 hrs. Some computer software upgrade work and tire rotation was com hrs. Departed dealer at 11:30 hrs. Oil change should take approx 1 hour not 2.5 hrs. Some computer software upgrade work and tire rotation was completed also. Better communication is needed regarding maintenance task duration. More

Grat service and friendly staff and I appreciate the flexibility in the maintenance of the vehicle. flexibility in the maintenance of the vehicle. More

Have always did an excellent job with me, friendly and courteous personality, would recommend them to anyone. courteous personality, would recommend them to anyone. More

Our salesperson, Stephanie, was amazing. I was looking for a truck at several dealerships online. But she's the reason I came back to buy from her. Also the finance staff was friendly and ac I was looking for a truck at several dealerships online. But she's the reason I came back to buy from her. Also the finance staff was friendly and accommodating. More

It was a great experience. We went in just to look and got such a good deal, we had to purchase. We went in just to look and got such a good deal, we had to purchase. More

Friendly, knowledgeable, and hard working group. Plenty of inventory and reasonable pricing. We will go back. Plenty of inventory and reasonable pricing. We will go back. More

Graig Keeler was very honest and upfront about everything. He explained all of the buttons and gadgets on the truck. The Finance person was also great, he explained every piece of paper we had to everything. He explained all of the buttons and gadgets on the truck. The Finance person was also great, he explained every piece of paper we had to sign. Everyone at the Dealership were very friendly. More