
Faulkner Honda of Doylestown
Doylestown, PA
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Shout out to Faulkner on all counts! Mitch for his help and expertise on ordering our new Pilot, Corey for thoughtfully and efficiently overseeing our service every time we come in, Ash Mitch for his help and expertise on ordering our new Pilot, Corey for thoughtfully and efficiently overseeing our service every time we come in, Ashley (who has the coolest pen) for checking us out tonight, and the best waiting room in town. I am the only driver in the family, so car trouble is difficult. When what looked like a long repair was needed, Corey arranged for a loaner car. all good! More
Great staff and very knowledgeable! Very relaxed, open and honest communication! Salesperson Joe was a pleasure to work with to get our new car! Very relaxed, open and honest communication! Salesperson Joe was a pleasure to work with to get our new car! More
We had a problem and Vic Letitia, President and General Manager, immediately stepped up to correct the situation and work out a solution with our best interests. Whenever I see the Faulkner name I’ll re Manager, immediately stepped up to correct the situation and work out a solution with our best interests. Whenever I see the Faulkner name I’ll remember Mr Letizi’s genuine concern and help. We also dealt with Mitch Lesack who was also most kind and helpful More
Working with Faulkner was extremely easy no pressure, no junk fees, and went above and beyond to put me in the car with the package and color I wanted junk fees, and went above and beyond to put me in the car with the package and color I wanted More
I dealt with Joe Danzo, Rob Thompson and Sebastian in finance. They are absolutely the nicest, most accommodating and least pushy crew in any dealership. I absolutely dreaded going to buy a new car- I’ finance. They are absolutely the nicest, most accommodating and least pushy crew in any dealership. I absolutely dreaded going to buy a new car- I’m a single woman, a senior, without anyone to help. These guys treated me with great respect, like I had a brain and knew what I wanted unlike another Honda dealer who talked down to me then simply walked away when I said I was uncertain as to what I wanted to do. A family member works for a large competitor and had arranged a contact there, but the guys here were SO nice (even when I drove them nuts), that I wanted to only buy from them. I know from here on I’ll be dealing with the Service Dept., but they made this whole transaction more pleasurable than I ever expected. I hope they train all their salespeople to follow their approach and treatment of women- as it is rare with many auto salespeople. . I know/ my ex was a former high end car dealer, who after selling it, went into sales at another dealer. He was the 2nd top salesman nationwide 2 yrs in a row for a newly introduced higher end car & usually top salesman for other lines. He didn’t get there by being super passive. Now, my daughter & I both abhor walking into any dealership so having me be so happy with this crew is really saying something. Btw- the day I met Joe I had called the dealership to find out if the car I wanted to see was in stock. This really pushy young guy said I could call him and when I said no thanks, he then still wanted to give me his contact info but I told him I’d figure things out when I got there. Luckily, just when I walked in the door, Joe was coming across the room and very nicely asked if I had any questions or needed help. No pressure—not pushy or obnoxious, He was knowledgeable, helpful and patient and will always be my recommendation if anyone is looking for a Honda. Joe, Rob Thompson, and Sebastian, as they say in sports, were a fine triple header. More
The service was excellent! Everything was explained to me during the entire time regarding the work that was done and what needed to be done. The waiting area was very pleasant Everything was explained to me during the entire time regarding the work that was done and what needed to be done. The waiting area was very pleasant with very nice accommodations. I definitely want to keep going to Honda Faulkner in Doylestown. More