
Faulkner Honda of Doylestown
Doylestown, PA
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Purchase Accord Decided to consider the purchase of a new Accord and selected dealership because of convenience and nice marketing piece we had received that woul Decided to consider the purchase of a new Accord and selected dealership because of convenience and nice marketing piece we had received that would save us $500 off the negotiated price. Everybody was extremely helpful and there was no high pressure approach. Would recommend to any friends that if they were considering a Honda they should talk with the folks at Keenan Honda. More
Great Experience...Great Price We bought a 2014 Honda CR-V LX last month from Keenan Honda, and we love it! As a returned customer, our experience with Keenan was great as expected. We bought a 2014 Honda CR-V LX last month from Keenan Honda, and we love it! As a returned customer, our experience with Keenan was great as expected. Pat Regan was our sales person, and he did great job in all aspects of the sales transaction. Pat gave us a thorough walk-through of the cars functionality and helped us to set my Bluetooth up. Not only he answered all our questions at dealership location, but he also gave us a call after 3-4 days whether everything is going well with new vehicle. I would highly recommend Pat and his team at Keenan Honda. More
McGeehan Review We had a pretty good idea upon arriving that we wanted to buy a 2014 CRV EXL and we were doing so through the Costco Auto Program. Cindy Carr was our We had a pretty good idea upon arriving that we wanted to buy a 2014 CRV EXL and we were doing so through the Costco Auto Program. Cindy Carr was our salesperson and she was very good - thorough on walking us through the pricing, including our trade-in, and we were very pleased with the bottom line cost. The only less than stellar comment I would submit was that it took inofdinately long time to get the car prepped and us out the door on the way home to West Chester. Not Cindy's fault, but I guess there may have been a backlog in the prep area. Overall, we were pleased with our experience and Cindy went out of her way to retrieve CD's from our trade in and mailed them to us earlier in the week. I thought I had retrieved them all before coming into the dealership, but not the case. Cindy was very quick to call and agreed to sent them in the mail to us. More
Impressive dealership I approached Kennan Honda armed with extensive research on the price range and a description of the Certified Honda I was looking for. I found the S I approached Kennan Honda armed with extensive research on the price range and a description of the Certified Honda I was looking for. I found the Sales Consultant, Eric Mumma, to be cordial, engaging and informative. Our negotiation was straight-forward and low key. I left with the car I was looking for at a fair price. I have already received follow-up calls offering further assistance if needed. I am impressed with the friendliness of personnel I met, the neatness of the premises, and Keenan Honda's aura of organized efficiency . More
2014 Honda Accord EX-L Lease I recently leased a new 2014 Honda Accord EX-L through Keenan Honda. I thought that the overall experience at Keenan was excellent. My salesman was I recently leased a new 2014 Honda Accord EX-L through Keenan Honda. I thought that the overall experience at Keenan was excellent. My salesman was Mitch Lesack. I found Mitch to be extremely friendly and helpful through the entire process. I would highly recommend Mitch and Keenan Honda to my friends and family. More
A great effort by all personnel involved. My purchase was the third from Keenan. I entered the dealership very upset. My Certified pre-owned Accord purchased from this dealership nine months My purchase was the third from Keenan. I entered the dealership very upset. My Certified pre-owned Accord purchased from this dealership nine months prior had broken down four times in those nine months (three tows required); twice in the last four days, and all for apparently the same problem. It was in their shop at this time from the prior day's tow. I was at risk of losing a two-week old job from missing client meetings due to unreliable transportation. Josh greeted me at the door, listened to my circumstances and fully understood my dilemma. I needed to trade the car in the shop, purchase a new car, and be at a client location by 2pm. Josh patiently showed me every car I wanted to see, and I decided on a purchase. I was introduced to the sales manager, who also sympathized with me, and we came to a price, the credit manager dealt with the financing expeditiously, the car was detailed and I was out the door in under four hours. They even arranged for two detailers from the shop to deliver to my house the car that I drove there in the morning. I made the meeting. Everyone was friendly and professional. I was not happy with the trade value offered considering all the trouble I had with a certified vehicle purchased from this dealership, but the sales manager mostly made up for this through dealer incentives and throwing in all dealer-added options. For the record, I will never be happy on pricing. Honestly, does anyone not in the business really know if they get a good deal? Probably not, but I felt that I did, and appreciate the dealer taking responsibility for the certified preowned, everyone's professionalism and attention to my situation and working within a very demanding timeframe. I consider this excellent customer service, and would recommend the dealership. They turned a bad situation into a positive experience. More
Wonderful experience! I needed to trade in my older 99 Honda Accord and decided to buy a new car. I was scared to take this next step! This was my first car purchase and Mi I needed to trade in my older 99 Honda Accord and decided to buy a new car. I was scared to take this next step! This was my first car purchase and Mitch and the guys at Keenan made me feel relaxed, not pressured and assured me they would help me! He helped me find exactly what I was looking for and walked me through every step of the way including calling my car insurance company to switch insurance on the cars! I walked out of there that same day with a new 2013 Honda Accord and I love it!! I've been showing it off to everyone and I know I'll have it for the next 15 years just like my old Honda. If you need to buy a new car, ask for Mitch! He will assist you with everything you need and make you feel comfortable. Thanks Keenan! More
Fantastic Used-Car Experience Fantastic experience! I drove down to Doylestown PA from Westchester County, 2 hours away, to buy a pre-owned Subaru Forester I found on AutoTrader.co Fantastic experience! I drove down to Doylestown PA from Westchester County, 2 hours away, to buy a pre-owned Subaru Forester I found on AutoTrader.com. If you've ever shopped for a car online, you know how stressful a process it is, and how full of false and bad information and cars that are mysteriously "no longer available" etc. But but my experience with Keenan Honda was 100% wonderful. I saw a 2006 Subaru Forester with low milesI was very interested in and emailed the dealership right awar. Patrick Regan emailed back within an hour and gave me additional information about the car and the free Carfax report. After checking the reviews of Keenan on on DealerRatings.com and Cargurus.com I made a date to drive out and see the car. I've owned a dozen cars and this was the most relaxed and easy experience I have had. The car was exactly as advertised. Pat let me take the car for a test drive, and after it looked good, I took it to a local mechanic to have it checked out while he waited back at the dealership. The car got an A+ grade from the mechanic and we made a deal; they had even done some work on the car to prep it for sale. The price was under KBB. The finance process was easy. I was out of there in 2 hours. Pat even drove me to the Enterprise location so I could drop off the 1-way rental car when the deal was done. Pat answered all my questions and didn't try and upsell me or sell me a different vehicle. The car was priced fairly and was completely as advertised. Everyone at the dealership was very low key and friendly. The salesmen wear polo shirts and khakis, not suits, which is good by me. If I am in the area again, I would buy another car from these guys. More
Another Great Experience I Love my 2004 Honda Accord purchased at Keenan, so when it came time to trade in my husband's Ford...Keenan Honda was our only consideration. Our sa I Love my 2004 Honda Accord purchased at Keenan, so when it came time to trade in my husband's Ford...Keenan Honda was our only consideration. Our salesman Josh Storey was great, we picked the CRV. Got a great trade in for the focus. He took time to explain all of the features, and we left with a great car and reinforced confidence in Honda, the Keenan dealership and Josh! More
Great Dealership Very friendly and honest dealership. Josh was great to work with for the purchase of our Pilot. They do a great job with their certified used vehicles Very friendly and honest dealership. Josh was great to work with for the purchase of our Pilot. They do a great job with their certified used vehicles - new tires, very clean, etc. Thank you. More