Faulkner Volvo Cars Lancaster
East Petersburg, PA
Filter Reviews by Keyword
By Type
191 Reviews of Faulkner Volvo Cars Lancaster
First time in your dealership. Came in to “check out” Volvos Received first class treatment. Ended up buying in one day. Overall, a great experience! JAG Came in to “check out” Volvos Received first class treatment. Ended up buying in one day. Overall, a great experience! JAG More
The sales people are very friendly and knowledgeable. The service department is excellent. I always feel like they take good care of my car and of me. The service department is excellent. I always feel like they take good care of my car and of me. More
Service was fine but we received a text at 4:01 that our car was ready so we headed rightout to pick it up but, I had to wait until 4:43 until I received keys to my car car was ready so we headed rightout to pick it up but, I had to wait until 4:43 until I received keys to my car More
Service was good. Complimentary car wash not completed. Initial communication incorrect regarding back versus front brake replacement. Complimentary car wash not completed. Initial communication incorrect regarding back versus front brake replacement. More
The sales staff listened and were thoughtful. Reagan was great with initial contact and follow through without being overbearing or negligent. He was knowledgeable on the used XC60 we were inte Reagan was great with initial contact and follow through without being overbearing or negligent. He was knowledgeable on the used XC60 we were interested in, and even though it was a pre-owned with higher mileage, we didn’t feel like we got any less attention or quality of service. Financing was awesome, Caleb made sure that we were comfortable with every step before progressing. We asked a lot of questions and he enthusiastically answered them all. He was able to get us a payment that worked for our budget and he’s extremely knowledgeable when it comes to financing and sales close out. Thank you for making this a great experience. More


