Faulkner Volvo Cars Lancaster

My salesman Reagan and the service department are very professional and friendly. I did not have to wait long for my service appointment. professional and friendly. I did not have to wait long for my service appointment. More

Associates were knowledgeable, area was clean, easy check in, wait time for service wasn't bad. check in, wait time for service wasn't bad. More

Always fast and friendly service. Thorough and clear details of service provided and or needed. Thorough and clear details of service provided and or needed. More

I have dealt with few dealers so have little to compare. Overall it was a positive experience. Two issues Want to share: dealing with two people was confusing and the pitch for extended warranty was overwhe Overall it was a positive experience. Two issues Want to share: dealing with two people was confusing and the pitch for extended warranty was overwhelming and high pressure. It was apparently over rehearsed and designed to pressure purchase. On the positive side, Volvo is a high quality dependable car and I would recommend this dealership to someone who is looking to purchase one. More

Great help in the service department! I need to write 15 words here. How about this? I need to write 15 words here. How about this? More

Volvo service is excellent and efficient. Staff is efficient and knowledgeable. Loaner car available when needed. Staff is efficient and knowledgeable. Loaner car available when needed. More

Start, scheduling an appointment, to end, picking up my vehicle, all went as expected today. vehicle, all went as expected today. More

Made appointment to have car inspected, oil changed and consultation with any employee who could answer questions that I had about operating my new Volvo. Mechanical work was done as requested but there wa consultation with any employee who could answer questions that I had about operating my new Volvo. Mechanical work was done as requested but there was not one employee in the dealership who had time to answer my questions. The young man who checked us in at Service Center did his best but that was not what I expected. I’m very disappointed with your lack of service when I specifically asked for that service when I made the appointment. Shame on Faulkner Volvo for the lack of customer support. More

Performed requested services. Pricing explained in full. Very pleased with the service center and staff. Pricing explained in full. Very pleased with the service center and staff. More

My first time at this dealership. Very welcoming staff, quick service, and they even give the car a nice clean up! Very unexpected! Very welcoming staff, quick service, and they even give the car a nice clean up! Very unexpected! More