Faulkner Volvo Cars Trevose - Service Center
Trevose, PA
480 Reviews of Faulkner Volvo Cars Trevose - Service Center
great service Good service quick and friendly. The problem was found and corrected without any hassle or trying to sell me other services. Basely, my cars issues we Good service quick and friendly. The problem was found and corrected without any hassle or trying to sell me other services. Basely, my cars issues were taken care of in a very professional manor. More
Exceptional! This dealership is unlike any others. They truly care about making sure you are taken care of and not just about the bottom line. A good small town fe This dealership is unlike any others. They truly care about making sure you are taken care of and not just about the bottom line. A good small town feel in a big time dealer. More
Excellent Service!! Faulkner is by far the best dealership that I had come across to date. They have exceptional customer service. If you have any concerns pertaining to Faulkner is by far the best dealership that I had come across to date. They have exceptional customer service. If you have any concerns pertaining to your vehicle, the service tech will not only answer your questions, but will take you to your vehicle (in work area) and show you what the issue is. While my 2017 Volvo XC60 was being worked on, another issue arised and my main concern was making it to work on time. They offered me a loaner and I took them up on their offer. They worked with me in every way possible to accommodate my schedule, and I sincerely appreciate it. The dealership is very well maintained, and the waiting area is very clean. If you want exceptional customer service, and superb service in general, Faulkner is the place!! Oh I almost forgot to mention how they also call to follow up with you after the service. Great place!! More
Great work and service Very happy with service. Very happy with treatment. Felt very comfortable asking questions. People were friendly and courteous. Will be sure to return Very happy with service. Very happy with treatment. Felt very comfortable asking questions. People were friendly and courteous. Will be sure to return for both sales and service. More
Great service Mark and Jeff were extremely helpful with all aspects of my visit, including scheduling, explaining the problem, and getting me a loaner car. I would Mark and Jeff were extremely helpful with all aspects of my visit, including scheduling, explaining the problem, and getting me a loaner car. I would highly recommend this service department. More
Check up various The team with Mark & Jeff made it easy to make an appointment, took care of me getting a loaner and had my car done when promised. The team with Mark & Jeff made it easy to make an appointment, took care of me getting a loaner and had my car done when promised. More
Amazing Services Department They guys in the service department at Faulkner are amazing. I live in Princeton and decided that it was worth the 40 minutes drive to PA because of t They guys in the service department at Faulkner are amazing. I live in Princeton and decided that it was worth the 40 minutes drive to PA because of the good reviews they have on Google. Rich the service manager was very gracious in receiving my 2016 XC90 after I had drive 16 hours and noticed some issues with the car I had just bought from an out of state dealership. Jeff and Mark also were very good about staying in touch with me about getting my whole leather dash replaced. I think they go above and beyond and truly care about the customers experience. My used Volvo now feels and drives like a brand new car after all the service, software and cosmetic issues they fixed. Left BMW for Volvo and looks like the people at Faulkner Volvo have earned my business for life. Thank you all for your amazing sense of customer service. By the way the service department is located behind the GMC dealership building. More
Recent Certified Used purchase I recently purchased a certified used vehicle and had some minor concerns. Brought the car into the service department and Mike and Jeff were great r I recently purchased a certified used vehicle and had some minor concerns. Brought the car into the service department and Mike and Jeff were great replaced a part that was giving me a problem, added a feature I was missing and tightened a seat that had a squeak. They communicated well, went above and beyond and provided an amazing curtesy vehicle while they did their thing. I highly recommend purchasing and servicing at Faulkner Volvo. More
Excellent customer service We are very happy with our Volvo and service to date at Faulkner! I would highly recommend Faulkner to anybody (in fact we have so far). We are very happy with our Volvo and service to date at Faulkner! I would highly recommend Faulkner to anybody (in fact we have so far). More
Outstanding customer service Jeff and Mark went above and beyond to make sure I was happy with the repair service. Mark followed up the next day to make sure I was completely sat Jeff and Mark went above and beyond to make sure I was happy with the repair service. Mark followed up the next day to make sure I was completely satisfied with the repair. More