Faulkner Volvo Cars Trevose - Service Center

emergency visit I called @ 7:45 a.m Mon a.m.. as my car had trouble starting over the wkend & was taken in at 9:15. No problem was found after an exhaustive search by I called @ 7:45 a.m Mon a.m.. as my car had trouble starting over the wkend & was taken in at 9:15. No problem was found after an exhaustive search by the mechanic. The service people Rich & Jeff were very pleasant & concerned about my car & I. Linda recognized me when I called & squeezed me in. More

great service As soon as I pulled in Jeff could tell by the sound of the engine that it was the PVC oil trap. He explained the whole process and explained how the As soon as I pulled in Jeff could tell by the sound of the engine that it was the PVC oil trap. He explained the whole process and explained how the bad part is supposed to work. He gave me a free loaner car so I did not have to wait there for hours. Mark was great too. He had me in and out very fast. You can always count on these 2 men to do the job fast and expertly. Its always a pleasure to deal with them. More

Volvo service at Sussman I had an overall very good experience with the staff. We talked everything though and didn’t feel rushed or pressured. The only negative I can say is I had an overall very good experience with the staff. We talked everything though and didn’t feel rushed or pressured. The only negative I can say is about Volvo itself. They choose not to include a spare or doughnut tire into the S60. To get one through Volvo would have cost over $600. More

Sercvice Friendly, efficient, provided a very nice loaner car, my car ready in a timely fashion. Staff from the former Burdumy dealership has made the transiti Friendly, efficient, provided a very nice loaner car, my car ready in a timely fashion. Staff from the former Burdumy dealership has made the transition to the new dealership more personal. More

First Time. I came in and got served right away. Was able to get my car problem resolved quickly and was offered numerous options to minimize the disruption to my I came in and got served right away. Was able to get my car problem resolved quickly and was offered numerous options to minimize the disruption to my day. Service center was great as well as the sales team. More

Great Customer Service! Overall, a really great experience! Friendly staff. Wonderful follow up. I’m verry happy with my new car and the service provided! Thank you Faulkner Overall, a really great experience! Friendly staff. Wonderful follow up. I’m verry happy with my new car and the service provided! Thank you Faulkner Volvo! More

good comunications on progress on repair worked dillegently on a difficult diagnosed problem on repair service staff marc and jeff calls with volvo for help from technical engineers call worked dillegently on a difficult diagnosed problem on repair service staff marc and jeff calls with volvo for help from technical engineers called frequently updates More

Internet Repair Fantastic service department. The service manager sent me text messages and pictures during the entire repair process. I have never seen service with Fantastic service department. The service manager sent me text messages and pictures during the entire repair process. I have never seen service with this level of care. More

Fantastic Sevice We are a four for four Volvo family and so far, we've been really happy with the service, both in the customer care and the professionalism of Rich, J We are a four for four Volvo family and so far, we've been really happy with the service, both in the customer care and the professionalism of Rich, Jeff and Mark. More

Terrific experience.! Everyone is very helpful and courteous my car needed body work and state inspection. In 2 days it was looking brand new. Jeff explained everything to me . Mark was very courteous and friend my car needed body work and state inspection. In 2 days it was looking brand new. Jeff explained everything to me . Mark was very courteous and friendly. It is always a great experience. More