Fayetteville Dodge RAM- Go Group Auto
East Syracuse, NY
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I started my online search for a new vehicle on a Monday evening and emailed Fayetteville Dodge for more information. Right away I was given a response and was told to stop in at any time, with my children evening and emailed Fayetteville Dodge for more information. Right away I was given a response and was told to stop in at any time, with my children (they didn't mind a 3 & 4 year old running around the show room), to look around at new vans. I was also told that there would be multiple vehicles waiting up front for me to test drive after I gave the exact description of what I was interested in. What great customer service I was receiving already. I went in and met with Justin O'Connor with my two crazy children in tow and he set me up with a great Dodge van that was just the right price. We basically made a tentative deal that evening in less than two hours and was able to take the vehicle home with me within 6 days. He was pleasant and easy to work with. He had great people skills. He was patient with me and the fact that I had to take time for the kids and make a sale at the same time. He was able to negotiate with slightly and it was just an overall great experience. Even the manager (not sure of his name) was very friendly and easy to work with. It was a great experience working with Justin and his crew and I'll be recommending Fayetteville Dodge to many people down the line. Thanks so much. I'll be sure to come back as well when I grow out of my mini van and want to downsize back to be Sebring!!! :) More
In Early December I was looking to purchase a Ram 2500 for snow plowing. While searching on autotrader.com I came across the truck I purchased from Fayetteville Dodge. I contacted my bank, did a search on for snow plowing. While searching on autotrader.com I came across the truck I purchased from Fayetteville Dodge. I contacted my bank, did a search on the VIN to see how close the price they were asking was to possibly purchasing. Greg was the first person I contacted and from there, he assisted me in the entire process and once I was comfortable with the numbers, he handed me off to Jason. Overall, a great experience and Jeff was very helpful in making sure I got what I wanted. I hassle free enxperience and I will continue to purchase future vehicles from this dealership. More
Jeff Munson is by far the best salesperson I’ve ever dealt with. He is honest, friendly & really exemplifies what a car salesman should be. I've bought four different cars from him, both used & new and dealt with. He is honest, friendly & really exemplifies what a car salesman should be. I've bought four different cars from him, both used & new and I really feel as though he was trying to work hard to earn my business. I drive from Oswego, past many Dodge dealerships just to work with him. This time I leased a new vehicle; he made it very easy & explained all the details and options available to me. They were able to match the monthly payment I was looking for along with giving me the options to add packages to my lease program to help save me some money at the end. I’ve referred many friends to him and hope to continue to do business with him. Keep up the good work, Jeff! Brian Lee More
Worked with Justin who was courteous, professional and maintained a pressure free environment. I would recommend this dealership and plan on continuing my business with them. maintained a pressure free environment. I would recommend this dealership and plan on continuing my business with them. More
For being my first brand new car boughten I found bob to be extremely helpful,friendly. It was an extremely stress free buy and I believe that was all thanks to bob saltzmann. be extremely helpful,friendly. It was an extremely stress free buy and I believe that was all thanks to bob saltzmann. More
We have left Fayetteville Dodge very happy customers! We got exactly what we were looking for at a great price! Bob did a lot of the legwork over the phone and made the process a simple one. We will definit got exactly what we were looking for at a great price! Bob did a lot of the legwork over the phone and made the process a simple one. We will definitely refer friends and family! More
After buying a brand new 2013 Dodge Avenger from Fayetteville Dodge, I have had nothing but trouble. There was a bees nest in my driver's side mirror, the doors were not unplugged until 2 months aft Fayetteville Dodge, I have had nothing but trouble. There was a bees nest in my driver's side mirror, the doors were not unplugged until 2 months after buying it and I heard water sloshing around in my rear doors, all of my fluids were low, my car shifts hard, my steering wheel makes a rubbing noise and the breaks stutter. Not to mention, within 2 weeks of my owning a brand new vehicle, the tire pressure light went on and the valve stem needed to be tightened. Each time I tried to express my concerns, I was told it's normal for a 4 cylinder, or it is a quirk of my car. Each time I bring it in to Fayetteville Dodge, most of the issues are "unable to be duplicated." After taking it to another shop, my transmission fluid was low and they were unable to duplicate the breaks because of the snow. An absolute nightmare and my brand new car, almost 3 months later, still does not drive properly and I cannot get any help with it! Awful experience! More
Greg was extremely accomodating and found me the car I wanted with percision and care. I really appreciate his efforts as I'm not an easy customer. thank you Fayetteville dodge wanted with percision and care. I really appreciate his efforts as I'm not an easy customer. thank you Fayetteville dodge More
When I walked into the dealership and asked the first guy i saw to pull the keys to a truck i wanted to look at, I was referred to Justin O'Connor who got the keys to the truck and spent a few minutes with m i saw to pull the keys to a truck i wanted to look at, I was referred to Justin O'Connor who got the keys to the truck and spent a few minutes with me going over it's features. I explained to Justin that I was very busy and did not have the time to sit and negotiate with him. He was great about texting me any info I requested. We were able to "talk" (text), over the course of a week and were able to reach a deal I felt was acceptable. I would recommend speaking with Justin for any auto needs. He was professional and prompt in all of our communications. More
Bob was very helpful and knowledgeable about the vehicle and gave great customer service answering all my questions ; Not pressured and given a fair price would definitely deal with again. Mike was also hel and gave great customer service answering all my questions ; Not pressured and given a fair price would definitely deal with again. Mike was also helpful and friendly on bobs day off. More











