Fayetteville Dodge RAM- Go Group Auto - Service Center

This review does not reflect my experience regarding my purchase of a 2011 Grand Caravan it is in the follow up to the sale. I purchased a new van from Donnie Somers on July 28, 2011 he did an EXCELLENT j purchase of a 2011 Grand Caravan it is in the follow up to the sale. I purchased a new van from Donnie Somers on July 28, 2011 he did an EXCELLENT job he gave us great customer service. My issue regards the follow up to the sale. I was given a temporary registration tag for the van. The expiration date on the tag was 9/9/11. I had to call the dealership on 9/8/11 to find out where the tag was...here start the excuses. I was told that because of DMV the registration was sent back and that it would be taken back to DMV that day and should be back later. I went to the dealership later that day to pay for the registration so that I would at least be legal to drive my vehicle the next day. I waited in the showroom for over 15 minutes and no one asked if I needed help. Mr. Matt Boicourt and Mr. Joe Somers were in their office and had a clear view of me standing there. Mr Boicourt was working a deal for the 1 salesman in the showroom(with a customer). Mr. Boicourt actually called the salesman away from his customer to handle a sales call instead of talking to the customer himself. Based on my follow up experience at this dealership I will never reccomend it to anyone. Once they have your money they do not want to deal with you! Stan Deminski More