Fayetteville Dodge RAM- Go Group Auto - Service Center

BILL WAS SO PERSONABLE RIGHT FROM THE START. WE INSTANTLY LIKED HIM. HE WAS VERY KNOWLEDGEABLE TOO! HE HAD THE JOB DONE RIGHT! WE WOULD DEFINITELY COME BACK IF WE NEEDED WORK DONE AGAIN. INSTANTLY LIKED HIM. HE WAS VERY KNOWLEDGEABLE TOO! HE HAD THE JOB DONE RIGHT! WE WOULD DEFINITELY COME BACK IF WE NEEDED WORK DONE AGAIN. More

Although I own a Chrysler, I have been coming to Fayetteville Dodge to service my car for years now. Jeff Finerson is wonderful to deal with, listens to my needs, makes suggestions with my best int Fayetteville Dodge to service my car for years now. Jeff Finerson is wonderful to deal with, listens to my needs, makes suggestions with my best interests and safety at heart, very honest and accomodating. Everyone is friendly, service bays are clean and the entire operation is very professional; it's why I keep going back to them. More

Recently upgraded my vehicle. The price difference for an oil change between dealers was about $10.00, so I stuck with Fayetteville Dodge. I have had all services done on my vehicles there for several ye an oil change between dealers was about $10.00, so I stuck with Fayetteville Dodge. I have had all services done on my vehicles there for several years. I have always been please with the service and employees. April More

Jeff was very pleasant and helpful when I brought my car in for the first oil change. He also was very helpful in trying to get my siriusxm radio back, as they cancelled it in my car. in for the first oil change. He also was very helpful in trying to get my siriusxm radio back, as they cancelled it in my car. More

I had my 2007 Dodge Nitro detailed and it looks like a brand new car. They even installed my new windshield wipers. I couldn't be more pleased with this visit, and every visit I have had over the last few brand new car. They even installed my new windshield wipers. I couldn't be more pleased with this visit, and every visit I have had over the last few years. Now I will have my car detailed at least once/yr. It's worth it. More

Have purchased vehicle and receive services on vehicle from dealer, all the staff are helpful and courteous. Body shop has a great turn around time. Service is quick and professional. from dealer, all the staff are helpful and courteous. Body shop has a great turn around time. Service is quick and professional. More

This is the best dealership to buy a car or get service work. This repair was a service contract repair that involved the replacement of my gas tank. Paul talked to me on the phone about my problem initial work. This repair was a service contract repair that involved the replacement of my gas tank. Paul talked to me on the phone about my problem initially. Will wrote me up when I arrived at the dealership. All of the parts personnel were very professional about accruing the parts for this job. Scott Browne seemed to take a lot of interest in making sure all the parts were there and that what service contract was supposed to pay for got handled that way. Scott is a very good assistant parts manager. I'm going to need tires for my Nitro in the spring and this is the place I will come to. The ownership of this store should be proud of its service and parts personnel. More

I will be calling to meet with a owner or higher up due to the repairs done on my caravan, wires were left exposed causing a electrical fry causing my van undriveable. Took it in for a PCM board and $1200 to the repairs done on my caravan, wires were left exposed causing a electrical fry causing my van undriveable. Took it in for a PCM board and $1200 later they still want $1900. for repairs, I would never bring my vehicle there for service, they are awful, I have owned my van for 9 years with not a problem until it was serviced by these people. I would not recommend using or buying from them! :( More

Great service. I live by Fox dealer but like your service so I'll drive 40 miles to u .. I drove in one day my wipers won't turn off and you fixed the sencor on the spot. I didn't even buy the van from them. so I'll drive 40 miles to u .. I drove in one day my wipers won't turn off and you fixed the sencor on the spot. I didn't even buy the van from them. Will the service man was supper nice to a old lady like me. More

It's normally not much fun getting your AC repaired in the middle of January. However the experience that I had this morning at Fayetteville Dodge was so satisfying that I felt compelled to make a commen the middle of January. However the experience that I had this morning at Fayetteville Dodge was so satisfying that I felt compelled to make a comment. I will preface by stating that I have never purchased a car from this dealership. I simply chose them as they were the closest Chrysler-Dodge authorized repair facility in my area. From the young man that greeted me to take the car into the service area, to Neil the service advisor, to Jimmy the technician and finally the cashier; all were very pleasant. More importantly each individual demonstrated a genuine interest in my vehicle, my issues and above all Me! The service advisor and technician were very articulate in explaining the procedure and parts needed to fix my AC system. In other words they didn't treat me as though I was a"dummy" when it came to cars. The service advisor even checked in with me every so often to aprise me on the status of the repair, since I needed to wait for the vehicle to be fixed. I am a bank consultant by trade and get to see all levels of customer service.....good and bad. In today's environment one almost expects and, unfortunately, accepts poor customer service. With my experience today, Fayetteville Dodge reaffirmed my belief that some companies still "Get It" when it comes to providing true "Service" to the customer. Even though I was in a hurry for another appoinment, I made it a point to go back in and compliment the general manager on his excellent service team. His team made that much of a positive impression on me! More