Feldman Chevrolet of Lansing

Went in for front end alignment and deformed wheel well molding,Camron Spiece took care of both problems ,thanks molding,Camron Spiece took care of both problems ,thanks More

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I went through Feldman of Livonia, Michael Gurney was very knowledgeable & helpful. I will return to him for future purchases very knowledgeable & helpful. I will return to him for future purchases More

Very nice service staff, friendly and willing to help the customer. They make sure you are satisfied to the best of their ability. customer. They make sure you are satisfied to the best of their ability. More

The advisor was good at communicating with me about my service. My appointment was quick and I appreciate that. service. My appointment was quick and I appreciate that. More

You are all awesome, caring, knowledgeable, lots of smiling faces, fabulous, wonderful, have all the answers, and play along with my humor...you love my home made cookies too ... smiling faces, fabulous, wonderful, have all the answers, and play along with my humor...you love my home made cookies too ... More

Great service, Great and friendly employees who explain things before and after service is done, things before and after service is done, More

Always a pleasant experience when visiting the Feldman dealership in Lansing. Staff is very helpful. dealership in Lansing. Staff is very helpful. More

Beware of what you are told over the phone when dealing with Feldman of Lansing. I was contacted by Tori at Feldman in Lansing and told that I could if I wanted to buy out my lease I had $3000.00 in equity with Feldman of Lansing. I was contacted by Tori at Feldman in Lansing and told that I could if I wanted to buy out my lease I had $3000.00 in equity towards a new or used vehicle. When I called on 2/22/22 I asked Tori specifically if I could use that equity towards the vehicle I was leasing. She said that would be possible. I asked again because I wanted to make sure that she understood and she said yes, then she handed me off to Nick, whom she said was her manager and would call me back. I got a call from Nick and set up an appointment to take care of this, I also text a few documents that he requested. I also secured financing through my credit union for the purchase. When I met with Nick this morning, 2/23/22, I was told that I could not use the equity in my lease towards the purchase of the vehicle. I told Nick that I didn't understand because I ask Tori a couple of times and she said that I could do this. He got another manager and that person, who's name I have forgotten, told me that what Tori told me was incorrect. Since I had secured the loan on the vehicle based off of what I was told I had no choice but to walk out. I have a 11 months left on my lease, this will give me time to find another dealership to work with that will be honest with me. This would have been the 6th vehicle that we would have purchased at Feldman's, which I pointed out to them, but that didn't seem to matter in the least to them. I had been treated very well in the past by different managers there, but today I felt like I was no longer welcome and they no longer want my business. More

Phenomenal experience at a dealership. Love this dealership will be shopping there again thanks again Love this dealership will be shopping there again thanks again More