Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,207 Reviews of Feldman Chevrolet of New Hudson - Service Center
Took great care of our needs while we were there and it made us very satisfied with the service made us very satisfied with the service More
The Feldman Chevrolet service departments need help. Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they hav Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they have a "constraint" like not enough work bays, or not enough qualified technicians... either way, the customer WAITS. This seems a foolish practice, with revenue being lost, because they are not able to "push the work through". eh? More
I made an appointment online the day before came in for just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got ho just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got home that day and i was just sick to my stomach over it, over how much i paid! I should have paid more attention to what they were doing . It included a tire rotation and fuel cleaner, i just had my tires rotated a month before and did not need any of those extras. I just came in for an oil change like in the past. I received a call for a survey and the agent apologized and said we can most likely make it right and was told Deborah Springer the service advisor that helped me when i pulled my car in would call me she was at lunch, of course i never received a call back, very disappointed. I have always like Feldman in New Hudson and was hoping to continue coming back for more oil changes. More
Deborah is awesome, and the service department did a great job with their work in the time they said they would do it. Very happy with Feldman Chevrolet! great job with their work in the time they said they would do it. Very happy with Feldman Chevrolet! More