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Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,178 Reviews of Feldman Chevrolet of New Hudson - Service Center
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Verified Customer
October 27, 2022
I had an oil change and tire rotation. The customer service staff is knowledgeable, friendly and supportive. I was in and out in about one hour. The customer service staff is knowledgeable, friendly and supportive. I was in and out in about one hour. More
by mglasson
October 26, 2022
One star only because zero or negatives are not options. In a nut shell, Feldman service rep Peter Jezdimir tried to charge me over eight hundred dollars to repair a two wire engine connector. The service In a nut shell, Feldman service rep Peter Jezdimir tried to charge me over eight hundred dollars to repair a two wire engine connector. The service appointment was for an engine check light on my 2500HD diesel that turned out to be DTC code P10D7. Why so much? Peter: “It’s hard to get to… it’s buried in the engine; diesel engine repairs are always expensive”. He was going to check the labor and get back with me (which he never did). So I went to the GM technical service system web site and found DTC code P10D7, the diagnostic procedures, the connector repair part, its location and access procedures. I found the connector on line for $50 delivered. To get to the connector, 2 hose clamps needed to be loosened and the air intake box and connector tube removed. Super easy and quick to do. At most it should have been $70 in parts and an hour of labor, call it $200 total. So the next day, I declined the repair and offered to pay the diagnostic charge. Pete said the service manager said to wave the diagnostic charge and return the truck to me at zero charge. He gave me the key fob and told me that I’m no longer welcome at Feldman Chevy. The repair took me 30 minutes total time start to finish for slow poke me. More
by ddabkow3366
Employees Worked With
Peter Jezdimir
October 25, 2022
I’m still waiting to hear if the part I need for OnStar has come in. has come in. More
by jeantymoc
Employees Worked With
October 25, 2022
Great experience at New Hudson location took care of the issue, plus washed the car. I didn't get this experience in Novi. Going to New Hudson from now on issue, plus washed the car. I didn't get this experience in Novi. Going to New Hudson from now on More
by ZMURAD481
Employees Worked With
Deborah at service center
