Feldman Chevrolet of New Hudson - Service Center

I brought my vehicle in for an oil change and it was done quickly and they did a great job! Thank you! quickly and they did a great job! Thank you! More

Deborah and Joe and Dan got the Traverse emissions issue corrected in good fashion. I’m happy with them, but your rating program is a pain in the neck. corrected in good fashion. I’m happy with them, but your rating program is a pain in the neck. More

I was very impressed with all the staff I encountered during my vehicle's oil change. They were friendly and courteous. They all did a little extra to make the customer feel special and wanted. The ve during my vehicle's oil change. They were friendly and courteous. They all did a little extra to make the customer feel special and wanted. The vehicle was taken right at the time of the appointment. I will definitely use New Hudson Feldman again for service. More

The service representative called me and told me that it looks like the timing chain and gear was the problem, we told him that it was just done in August and that it was under warranty and to go ahead furt looks like the timing chain and gear was the problem, we told him that it was just done in August and that it was under warranty and to go ahead further verify that it was the problem. Called us again and told us that the guide came loose and recommended to replace the timing chain and gear. We said go ahead cause the timing chain and gear were under warranty through Moran Chevrolet he then proceeds to tell us that they don't honer other dealer's warranty. We reminded him that we authorized the tear down because of the warranty. He said let me call you back in a bit. He called and ask if we had the receipt. We said yes we do and we would bring him a copy. He then said again he would call us back in a few minutes. He called us again and said you will be real happy because it was going to be relatively cheap at a cost of a lot little more than $200. We said go ahead with the repair. He called not 5 minutes later and said he misunderstood the mechanic and that the cost was going to be a little over $500. Reluctantly we said go ahead with the repair. I feel that the service representative is in need of more training. He was very pleasant in every conversation. More

Oil change, tire rotation and their normal multipoint inspection were all performed in under 45 mins. The Feldman service team at New Hudson is great; efficient, honest and easy to work with. I'll be b inspection were all performed in under 45 mins. The Feldman service team at New Hudson is great; efficient, honest and easy to work with. I'll be back for my future oil changes. More

Available, friendly, prompt. (Forced to write fifteen words here is hard to do. Made me want to stop) (Forced to write fifteen words here is hard to do. Made me want to stop) More

I Purchased my 2016 Silverado from Feldman and was very pleased with all involved, very professional. Have my vehicle serviced by them and never any issues. The service department has been top notch! I pleased with all involved, very professional. Have my vehicle serviced by them and never any issues. The service department has been top notch! I would recommend Feldman of New Hudson, Lyon Township to friends and family and again, thank you for your outstanding service, it is greatly appreciated! More

The wjj hmmm ole process was seamless. I had scheduled an appointment and they were waiting for me. Everyone I encountered was pleasant and helpful. I had scheduled an appointment and they were waiting for me. Everyone I encountered was pleasant and helpful. More

Two weeks after this oil change, my SUV is in your service area having the engine looked at. I leased it new and only have 10,000 miles on it. I'm in dialysis three days a week, and need my vehicle. I service area having the engine looked at. I leased it new and only have 10,000 miles on it. I'm in dialysis three days a week, and need my vehicle. I've reported this to GM and will hear from them next week. I can't believe a car dealership can't provide a loaner. It's a lease. You own it, not me. Why am I inconvenienced? You should replace it with another SUV. I'm a loyal Feldman of New Hudson customer, and how this plays out will determine if I return. Thank you. More

Julia is my salesperson. While waiting for my '05 Silverado to be serviced, Julia asked about my truck, and if I were thinking about getting a newer one. I said I was, but no While waiting for my '05 Silverado to be serviced, Julia asked about my truck, and if I were thinking about getting a newer one. I said I was, but no one had been able to find me one. I told her what I was looking for, and she said they had one coming in. 2500HD 4wd 6.6 liter, so I told her I would buy it. She walked me through the whole process and had mud flaps and running boards put on for me. Every one involved was very professional, friendly and knowledgeable. I have been getting my truck serviced at Feldman for several years. They have always given me great service, and made sure it was right. More