Feldman Chevrolet of New Hudson - Service Center

Austin Ryan is the best, wish him and his family good luck. These is the 6th car we have bought from Feldman , Had a bad experience from the Novi Feldman store , will never buy or get service there again luck. These is the 6th car we have bought from Feldman , Had a bad experience from the Novi Feldman store , will never buy or get service there again. Bunch of lying xxxxxxx More

Peter went above and beyond to make sure my vehicle was fixed and returned to me in a reasonable time frame. I had a major failure issue and the service team was able to diagnose the problem and fix th fixed and returned to me in a reasonable time frame. I had a major failure issue and the service team was able to diagnose the problem and fix the issue within 72 hours of getting my vehicle. There was a concern that it could have been up to a week and half for the repair to be completed. (Based on shortage of parts) My only complaint would be that they don’t towel dry vehicles after washing them. Even if a client comes in for an oil change and gets a wash, the client should always be treated as a new buyer. (IE you wouldn’t sell a vehicle with water marks and streaks, so why give it back to a client in that manner?) More

Work was done quickly and even looked and was able to get done additional work needed on the company vehicle. done additional work needed on the company vehicle. More

Great experience working with Anna and Billy. The entire process was quick and painless! Thank you! The entire process was quick and painless! Thank you! More

They were very fast putting new tires on so we could take the car home the very next day. the car home the very next day. More

I was surprised at the service. It was so quick, I didn’t have time to finish my complementary coffee. It was so quick, I didn’t have time to finish my complementary coffee. More

Peter was excellent to work with and kept me informed about the repair thank you about the repair thank you More

My first time having service on my vehicle. They were very prompt and professional. They told me my car would be ready in one hour and it was, also included a car wash. They were very prompt and professional. They told me my car would be ready in one hour and it was, also included a car wash. More

Worse experience. If I could give a negative or a zero review I would. Poor service all around If I could give a negative or a zero review I would. Poor service all around More

The issue in the car I leased was right from day 1. When I came to showroom I had asked about the camera and I was told that the camera is fully working if we reset the car. After using it for 20 days When I came to showroom I had asked about the camera and I was told that the camera is fully working if we reset the car. After using it for 20 days I realized that it’s a real issue. It took 1 month to get appointment with loaner and now the issue is still not resolved and there is no guarantee of when the dealer will receive the camera module and when they will fix the issue. On top of it when I told the service person Joe that I was given a car with already had faulty backup camera, he says it’s your personal opinion. It not my opinion it’s a fact. I feel stuck with the car. :( More