Feldman Chevrolet of New Hudson - Service Center

Deb and the service team were great. She explained any service time lags due to covid, the process of what would happen while my car was being serviced, and helped arrange transportation. More importantly service time lags due to covid, the process of what would happen while my car was being serviced, and helped arrange transportation. More importantly, since the car had not been looked at by Friday and would not be in the physical shop until the following week, she was able to allow me to take my car back home so I did not have to rent a vehicle just for the weekend and bring it back in on Monday morning. This was a huge extra convenience for me that was not being offered at a competitor's service center. More

Absolutely amazing costumer service, extremely friendly, extremely fast, and gave me my car back in better condition than expected. I had a very special request for one day service as my one car is my only extremely fast, and gave me my car back in better condition than expected. I had a very special request for one day service as my one car is my only transportation. They made it possible without hassle and even accommodated for my concerns. I am extremely impressed and will be coming back when my car needs maintenance again. More

I visited dealership for oil-change/tire rotation. I was in and out quick. I would recommend this dealership to others. in and out quick. I would recommend this dealership to others. More

I have never gone to this dealership and not had the very best service. I recommend going there for all your service needs. best service. I recommend going there for all your service needs. More

Came in for air bag recall, oil change with 27 point inspection. Got no inspection report and "service air bag" warning was still on. Was told it was not part of the recall but should have been part of inspection. Got no inspection report and "service air bag" warning was still on. Was told it was not part of the recall but should have been part of the inspection report I never got. Being a safety item I would of thought it would have notified while the vehicle was at the dealership. Was told I would have to bring it back. Not to happy about this. More

The service was speedy, my oil change was less than an hour and I got a free car wash. hour and I got a free car wash. More

I feel that my money was wasted. I did not get the I feel that my money was wasted. I did not get the quality of detailing that I expected for $200, which was the car looking so clean that it would I feel that my money was wasted. I did not get the quality of detailing that I expected for $200, which was the car looking so clean that it would look new. They never touched the back seats. Water did not touch the back seats for sure. There was still dust in the vents, and steering wheel, the stain on the ceiling of the cabin still had a stain, which was also not touched, dirt around the gear shifter, and other things. Feldman Hyundai of New Hudson was paid 100% for service and delivered only a half-job. Should I be happy about that? Satisfied? When I was told by an employee, "I don't know what you were expecting, but I think it looks great", it made me feel that they all were indifferent to it. It was a terrible experience for me and I will never return there for any other service. I should have gotten more than a 25% refund for partial service. More

Quick, Friendly, knowledgeable, nice, clean and on time. I would recommend to anyone . Thank you!!! time. I would recommend to anyone . Thank you!!! More

Great experience at dealership, very attentive not forced, but really worked towards gaining trust. Good overall forced, but really worked towards gaining trust. Good overall More

Nice and clean and the staff was very friendly as my truck was serviced in a timely matter truck was serviced in a timely matter More