Feldman Chevrolet of New Hudson - Service Center
New Hudson, MI
3,245 Reviews of Feldman Chevrolet of New Hudson - Service Center
Very professional, welcoming, advises wait time, etc. Will only go to this service center for my Traverse. Will only go to this service center for my Traverse. More
Worst buying experience of my lifetime. I was sold a new vehicle with undisclosed collision damage resulting in failure of 2 of the SAFETY systems. 2 months later... Sound of crickets. I am still driving wi vehicle with undisclosed collision damage resulting in failure of 2 of the SAFETY systems. 2 months later... Sound of crickets. I am still driving without those systems and I can't even get a return call. More
Deb and the service team were great. She explained any service time lags due to covid, the process of what would happen while my car was being serviced, and helped arrange transportation. More importantly service time lags due to covid, the process of what would happen while my car was being serviced, and helped arrange transportation. More importantly, since the car had not been looked at by Friday and would not be in the physical shop until the following week, she was able to allow me to take my car back home so I did not have to rent a vehicle just for the weekend and bring it back in on Monday morning. This was a huge extra convenience for me that was not being offered at a competitor's service center. More
Absolutely amazing costumer service, extremely friendly, extremely fast, and gave me my car back in better condition than expected. I had a very special request for one day service as my one car is my only extremely fast, and gave me my car back in better condition than expected. I had a very special request for one day service as my one car is my only transportation. They made it possible without hassle and even accommodated for my concerns. I am extremely impressed and will be coming back when my car needs maintenance again. More